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Assistant Manager- Global Analytics Platform

Job ID:
R-20758
Category:
Data & Analytics
Location:
Bengaluru, Karnataka
Date posted:
09/01/2021

Job Title: Assistant Manager- Global Analytics Platform

Location: UniOps Bangalore

MAIN JOB PURPOSE:

For Unilever to remain competitive in the future, the business needs to continue its path to become data intelligent. The Data and Analytics team is responsible for building data, data science and analytics as a core capability to help the business become data intelligent and drive business and organization performance. The team will deliver advanced products at scale and work closely with the market teams to ensure that decisions in Unilever are augmented with insight & recommendations wherever possible.

Global Analytics Platform team aims to unlock the full potential of Data & Analytics capabilities in Unilever through easy-to-access, joined-up user journeys across products delivering a personalized and best in class user experience.

Global Analytics Platform is looking for an “Asst. Manager -Global Analytics Platform” who will anchor and lead the onboarding of products and markets on the Global Analytics Platform.

It is a key role that involves gathering the functional requirements from Product owners and converting them into actionable plans for Platform onboarding.

This role will also be responsible to bring in cutting edge features next generation on the platform like AI, ML, Predictive Analytics, NLP etc. and will be a catalyst to help evolve the platform.
Team management:

  • Coordinate and manage teams/3rd parties as applicable

  • Interface within the team with User Experience managers and GAP Engagement Teams to provide a 360-degree offering to the markets and products.

Stakeholder management:

  • Communicate clearly and persuasively across different audiences and varying levels of the organization

  • Present the Global Analytics Proposition and help create the brand value around the same in the markets/stakeholder groups

  • Communicate with users to understand their business goals, objectives, pain points and outcomes

  • Analyse user feedback and activity, and iterate to enhance the overall platform user experience

JOB SUMMARY

  • Lead the Market /Product Engagement and Onboarding to the platform:

    • Demo to products leads, markets

    • Understand Requirement

    • Translate Requirements

    • Align and finalize the requirements

  • Engage with Internal Global Platforms team and Market/Product to finalize and Implement the Onboarding and delivery plan

    • Project Planning

    • UAT Planning

    • Go Live and Delivery, trainings

    • BAU Transition

    • CRs, Issues, Service Requests

  • Lead Platform Scale-outs to new markets /products

  • Collaborates internally and works with identified stakeholders to create joined-up user journeys and ensures best in class User experience is delivered to business

  • Landing and Industrializing new features and next gen platform evolutions (e.g. AI, ML, Predictive capabilities, Smart Search, NLP etc.)  in markets

  • KPI catalogue, Report catalogue & Questions Cataloue Implementation and Maintenance

  • Assist Internal team in Platform Setup and UX Interventions as applicable

  • Governance with Markets & Product Leads.

  • Should also be able to govern vendor resources to resolve escalations, measure their performance and coordinate any improvements required

  • Works closely with lead managers and LT for driving up the platform usage and penetration

KEY REQUIREMENTS

Essential:

  • 5 to 7years of experience in IT with relevant experience in Data & Analytics

  • Working with varied business owners / product owners to align plans and deliverables

  • Working with varied IT teams to resolve dependencies and impediments

  • Familiarity with Agile methodology, JIRA, Teams, SharePoint

  • Desirable: Cloud based applications, UEx centric, Power BI, MS Azure, SQL,

  • Working experience in Data Analytics and Information products

  • Familiarity with Unilever Processes and various teams involved in the lifecycle of a product/platform

  • Appreciation of Data Visualization concepts

  • Gathering requirements

  • Problem Solving Skills

  • Good Communication Skills

  • Influencing Skills

  • Passion for Technology

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