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Assistant Manager, Intelligent Automation

Job ID:
Data & Analytics
Bengaluru, Karnataka
Date posted:

Job Title:Assistant Manager, Intelligent Automation

Location:Bangalore, India


Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

We are looking to hirean Assistant Manager, Intelligent Automation (Azure) based in Bangalore.

Main Purpose of the role:

This role will lead the Information Optimization and Automation team as part of the D&A Operations and would be a key part of theData& Analytics Operations Leadership team. Key responsibilities of the role include:

  • Working with WL1, WL2, Senior leaders (WL3+) to understand their business problems and delivering excellent analytical solutions to address these

  • Lead a team of 10 members on Automation teams and provide support across on project

  • Lead solution design and development of automated solutions using Next Gen information toolkits

  • Plan and execute automation and simplification program with PMU’s and Markets across teams to deliver automation related activities and deliver value to the business units

  • Vendor Management is crucial for the role to manage D&A led simplification, automations, and other ML based automation development 

  • Responsible for engaging with business and expanding Automation toolkits in the space of Data, Information, Reporting and Analytics

  • Partner with country / markets / functions / division teams on unlocking person hours across teams but also enable simplified processes

  • Drive actionable insights and work with markets on autonomous no touch automation and bring about transformational changes in the Markets

  • Delivering on Productivity and Financial Targets for D&A Operations

  • People engagement and capability building for the team in D&A operations

  • Program Manage the Information Optimization and Automation funnel with creation of demand generations and creating avenues to optimize in Data and Analytics area

Job Summary:

  • Deliver automations to enable the Information Optimization programme for selected Markets / PMUs

  • Accountable for the delivery of the reports by the team ensuring timeliness and accuracy of information as per the agreed and signed SLAs.

  • Maintain relationships with global clientele for the regular delivery of reports through regular customer governance calls for project scrum (Business As Usual); This includes review of customer scorecards, understand customer feedback and dial them back to the project milestones

  • Co-ordinate the transition of operations/reports/processes from clients to the UniOps with thorough review of the E2E operations, developing local capabilities and collaborating with various stakeholders for opportunities for automation/simplification.

  • Review and ensure that the standard operating procedures (SOP) and Flow charts are followed, while the issue logs maintained by the team are addressed.

  • Responsible for inducting new members of the team by putting them through the required familiarization and training programmes.

  • Drive process improvements for simplification and standardization of information.

  • Accountable for initiating Root Cause Analysis at the time of resolving any escalation received.

  • Responsible for the performance management, capability development and appraisal of the direct reports

  • Responsible for adherence to Unilever Control and compliance policies

  • Responsible for bringing in new tools and technologies, around visualization, automation and data, to enable faster delivery at D&A Ops & Automation

  • Responsible and accountable for delivering automation as a service in the space of Data, Information, Reporting and Analytics across Ops and beyond D&A

  • Co-partner on establishing governance on Automation processes with Core technology partners in IT and deliver business process and data automation using automation in the space of Data, Information, Reporting and Analytics

Key Requirements:


  • 6 to 8 years of relevant* experience.

  • *experiencein FMCG/Manufacturing Unit/KPO/IT Industry 

  • Experience in working with Azure Databricks, Data Factory, SQL based solutions, Python

  • Understanding of Financial and Accounting KPIs

  • Advanced MS Office application skills .i.e.Power BI, Excel-Power query, vb script, word and PPT.

Education :

  • Professional qualification in Finance/Supply chain/Marketing (Ex: CA, MBA – Finance/Marketing)

  • Professional qualification in Technology (B.Tech/M.Tech, MSc/MCA etc)


  • Prior experience in handling a large team.

  • Understanding of business drivers, processes and metrics for the finance, supply chain or market function.

  • Experience in Solution Design and good with technical understanding of Enterprise Software Solutions/ Industry Data and Automation toolkits

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