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Real Time Visibility & Analytics Director

Job ID:
Supply Chain
Port Sunlight, England;
London, England
Date posted:

Location: London, UK

Unilever Supply Chain has embarked on a transformation journey driven by new operating models and Supply Chain innovation. The aim is to build a competitive, connected, & integrated organization that thrives in environment of hyper-customization, accelerated pace, and rapid evolution of technology.  

RTVA was initiated as part of the Supply Chain Transformation agenda to deliver a cross cluster and cross functional Supply Chain Big Data and Analytics infrastructure on the Azure platform. There were 3 key components to the RTVA strategy

Data Foundation – Building the cross functional data foundation (Make, Source, Plan, Deliver and Order to Cash) in Azure, with the required granularity and recency of data to enable decision making. People Foundation – To fully leverage the data asset we set up a people agenda under the Citizen data scientist program to upskill the relevant resources in Supply Chain. Deliver analytics products delivering business value have been and will continue to be delivered in multiple generations:

Human In the Loop – Visibility products with KPI’s and Loss Tree for performance management across Plan, Source, Make, Deliver and Order to Cash

Human On the Loop – Products for better, faster decisions e.g., Buyers Console, Cross Border Sourcing, Predictive Dispatch Rate

Human Out of the Loop – Cognitive automation with Aera delivered for Planning in Europe and now being extended to other processes and clusters. Forecasting Engine Utility – leveraging Machine Learning for Demand Planning being delivered as part of iOPs

The role will be responsible ownership of the Real time visibility and Analytics platform.

  • Integrate elements of Real Time Visibility and Analytics:  Integrate the technology, data streams with the business requirements needs and tailor the timing of delivery to meet business priorities

  • Integrate and resolve interdependencies with other Digital platforms

  • Innovation for Real Time Visibility and Analytics:  Develop the Horizon 3, areas of innovation to exploit and expand the strategic agenda for digital. Always ensure that Horizon model is updated and there is a rich funnel for innovation in the RTVA platform

  • Identify and Exploit capabilities delivered by the Platform: Monitor and share the business opportunities to exploit the capabilities delivered.  

  • Establish the project management cycle: Embed the PMO organization and processes with a drumbeat of weekly and monthly activities

  • Investment Control: Support, control and report on budget and leading indicators of benefits

  • Landing and Adoption: Set up and drive the Landing and Adoption of the RTVA assets. Work with the Divisions and Markets to ensure that there is a proper landing and adoption plan, and the usage and benefits are getting regularly monitored and driven

  • Data foundation: Ensure that there is a robust program and governance to Data foundation. Working with the process excellence, platform, and clusters to deliver the required Data Foundation across process areas

  • Create a vision for Cognitive Automation. This role will be responsible for driving cognitive automation across the width of Supply Chain. This would include technologies like Aera and Forecasting Engine Utility

  • Manage the Digital Systems of Differentiation portfolio: Ensuring that the right choices are being made for the technologies being deployed on the systems of differentiation

  • Stakeholder Engagement and Communications Integration: Create a cohesive, end to end story of the transformation delivered by the digital platforms to help engage stakeholders and prepare them to deal with impacts

  • Delivery support: Identify and support the market and cluster leaders responsible for the local implementations of new ways of working, new technology and new roles.

  • Delivery role and budget clarity: Agree responsibilities, resources and budget for delivery of the programme by global and local resources.

  • Change and organisation models: Adapt delivery of the processes to synchronize with implementation of the organisation models, responsibilities at global, cluster and market level.

  • Design of Real time visibility and analytics product (Livewire for Supply Chain) together with global functions and clusters

  • Co-lead the roll-out of this product on MS Azure data lake along with Uniops as per rollout roadmap

  • Drive change management and benefit delivery of real-time visibility and analytics platform in the clusters

Key Accountabilities:

  • Support Priority Business Decisions – The Director will work to understand Supply Chain strategy, priorities, and role in the broader Unilever organization. The Director will leverage organizational knowledge and work closely with Supply Chain stakeholders at all Global, Regional and local levels to address priority business questions, with a focus on value delivery

  • Portfolio and budget management

  • Keep in tune with industry trends, techniques, tools and use cases to steer the internal improvement and innovation of Real time visibility and Analytics, Process Innovation, Digital Factory and Planning

  • Deep collaboration with the Global functions, clusters and Uniops to drive unique and innovative advanced analytics, machine learning and data science solutions, including data, tools, methods, and infrastructure

  • Masterful Collaboration – including incorporate a high degree of senior socialization, identifying interdependent activities and bias towards front-loading high impact work

Key Skills Required

  • Industry experience driving change management and solving business problems. This may include improving on-time performance, network planning, etc.

  • Track record of delivering Global multi-country projects

  • Proven thought leadership on challenging problems

  • Proven experience operating successfully in a complex organizational environment

  • Experience interacting and influencing senior management; understanding, anticipating, and fulfilling their insight

  • Experience with the application of predictive modelling and / or optimization to business problems

  • Hands on experience with business cases and budget management

  • Experience of leading iterative design for process and technical development cycles, hackathons and agile development

Leadership Skills

Demonstrates strong "Inner game":

  • Personal drive, bringing energy to the role with an ability to inspire and engage others towards action

  • Personal mastery –emotionally resilient; always bringing the best of themselves

  • Agile – intellectually curious, constantly looking to develop, embraces change with a sense of urgency and enjoys positively challenging the status quo

Demonstrates great "Outer game":

  • Credible business acumen – shows understanding of business, commercials and performance metrics.  Has gravitas to effectively influence senior stakeholder within a functional and business context

  • Encourages experimentation, bringing the outside in, and intelligent risk taking

  • Brings the voice of the consumer and internal customer into everything they do

  • Passion for high performance – creating motivation and focus to drive execution at speed

  • A talent catalyst – encouraging collaboration and inclusivity, empowering teams to be their best


  • Global Functions

  • Cluster and Division Leads

  • Supply Chain transformation team

  • D&A Global teams

  • Uniops IT Innovation & I&A Technology Team, and Geography IT


  • Key Strategic Partners

  •  Foundry, Industry Groups and Communities

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