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Sales Operations & Coverage Manager (NA) - Elida Beauty

Job ID:
Customer Development
United States
Date posted:
This job supports remote working

Sales Operations & CoverageManager. North AmericaElida Beauty 

Work Location – Remote (USA)

Job Type- FullTime

Who we are … we are ElidaBeauty

Elida Beauty is a very exciting new beauty business within Unilever.  We are re-found iconic brands by remixing them for today’s generation, making them even bigger beauty hits than they were first time around.

Our remixes democratize beauty, because we want everyone on the ‘beauty dance floor’ with our top-quality products at a great value.

Driven by our colleague’s creativity, agility and close connection with consumers,customersand suppliers weare able tounleash the true potential of our loved brands with a fresh start.  We‘Re-Found’ them using a start-up mentality that always ‘finds a way’.  Our ‘no silos’, one team approach drives both personal and business growth so that together we deliver outcomes that are music to the ears of consumers, customers, colleagues and the planet alike.

Your Role & Key Responsibilities

TheSales Ops & Coverage Managerwill be focused on sales operations, processes,strategyandcoverage . Reports to the Head of CCD.

Your Key Responsibilities

Strategy & Vision

  • Works across functions todefine quarterly objectives and standardizes salesreporting

  • Manages the sales operation process toenable customer development team'sproductivity

  • Proactivelyidentifies bottlenecksin the sales process and ensuresperfect storedelivery


  • Forecasts in-market brand salesand recommends adjustments to sales strategyaccordingly

  • Coordinates with multi-channel key account managers, digital team, and marketing teams todevelop joint business planning andbudgeting

  • Maintains and represent CRM data viareports anddashboards

  • Develops and works with strategy & analytic teams aroundpromotion / pricinganalytics

  • Proactivelyidentifies opportunities for sales process improvementand collaborate closely with sales management to identify and resolve issues orbarriers

  • Proactively researches and implementsbest practices, strategies, and industry standards relating to the salesprocess

  • Provides necessaryoperational coverage and manages different salesagencies

  • Monitorsachievement of sales quotasusing sales data and tracks quotaattainment

  • Documents sales processes fortraining and onboarding purposes


  • Education:

  • Bachelor’s Degree in Business Administration and Management, Engineering, or similar from an accredited college or university. MBA preferred.

  • Experience:

  • 5+ years of relevant sales and data experience required; previous experience in customer success, consumer goods, account management preferred.

  • Skills: 

  • Knowledge of themarket and consumer goods industry

  • Demonstratedknowledge of the brands,productsandcustomers

  • Ability to develop and manage accountplans

  • Advanced knowledge ofplanning systems,toolsand processes

  • Provenleadership and people management capabilities

  • Mustpossess negotiation and customer loyaltyfosteringtechniques

  • Demonstratedanalytical and conceptual problem-solvingability; excellent oral and written communication skills, including presentationskills

  • Demonstrated self-starter with the ability to deliver results in a lean, agileorganization

Join us…

To ensure that your personal creativity helps to unlock our potential, we will upskill and reskill you. We will develop leading-edge digital marketing skills and best-in-class teamworking capabilities. 

Most importantly, we will give you the autonomy to use them like a ‘founder’. We will help you to think like a CEO so that we all focus on delivering our Purpose and so you drive growth as you develop. Imagine how good we will feel when we see that our creativity reignites growth in the business because consumers embrace our new ideas.

Better for our consumers, better for the world and better for each of us

The way we manufacture,packageand distribute our products will be better for everyone and for the planet. We will bring a new meaning to diversity and inclusion by providing access to beauty products that suit every kind of skin and hair.

Excited about the Role?

Please apply online. Your application will be reviewed against ourrequirementsand we will be in touch to provide you with an update on the status of your application.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics by federal, state, or local law. For more information, please seeEqual Employment Opportunity Posters

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.


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