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Tea Division Primary Transport Coordinator – Europe

Job ID: R-14539 Category: Supply Chain Location: Katowice, Silesia Date posted: 06/08/2021
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About the Tea Business

Unilever is proud of its Tea business, the biggest in the world, with world class purpose driven brands such as Lipton, PG tips and Pukka. Recently, Unilever decided to separate the Tea business to ensure it can best achieve its potential. Unilever is currently reviewing several options for separation, including a demerger, an initial public offering, a disposal or through partnership models. The Tea businesses in India and Indonesia, and the partnership interests in the ready-to-drink Tea joint ventures will be retained. 

The balance of the Tea brands and geographies and all Tea estates, with generated revenues of €2 billion in 2019, is growing and profitable with proven potential both pre- and post-COVID-19. As a standalone entity, the Tea company remains number one in the world and is even better positioned to lead the industry and take full advantage of the opportunities in the category, with more focus and entrepreneurship driving greater growth and value.

The current vision for the Tea company is to champion a tastier, healthier, more sustainable world of plant-based drinking. Purposeful thinking will be the core anchor of the business, its brands as well as its culture, and enables simple and agile decision making, supports an entrepreneurial mindset and is driven by passion for our consumers.

As we move through this journey towards separation, we are seeking employees with a passion for exciting entrepreneurial experiences, who want to pursue unique career opportunities and have a desire to be an integral part in building the bright future of this plant-based company.

Your Role:

The primary transport coordinator Europe is responsible for the Transport from Factories to Distribution Centres (DC). This includes managing 3rd party logistics providers (3PLP) as well as arranging primary transport operations across the geography, ensuring service to customers by stock availability in the DCs.

The primary transport coordinator will as well be responsible for the smooth transition from a Unilever Operation into a TeaCo independent operation and setting up new transport lanes.

Your Key Tasks:

  • Receiving and processing all transport orders coming from customers/ factories

  • Respond to routine customer enquiries concerning service ordered

  • Track the status of orders in the Oracle Transport Management System and communicate issues and solutions

  • Monitor performance of 3PLs

  • Maintain communication on a daily basis with customers (DC and factory) and take action responding on their needs

  • Monitor, identify and implement improvement opportunities on Cost and Service (incl. coordination with procurement)

  • Balance the operational trade-offs between cost, capacity constraints, and service by proposing and implementing creative solutions

  • Support the evaluation and selection of new 3PLs

  • Support MU logistics lead

  • Implement new transport lanes if required/ Implement new 3PLs if required

  • Monitor the IT systems (OTM) and ensure compliance of all operational procedures

  • Customer Connect meetings

  • Support selection and implementation of a new transport management system

Stakeholder Management and key interfaces:

  • Responsible for Logistics between factories / 3PMs and DCs

  • Engagement with MU-planning to define service requirements

  • Engagement with factories to define service requirements

  • Reports to the Control Tower Lead

Key interfaces:

  • Sourcing units, Planning functions, Customer Service teams, Other TeaCo Logistics units outside your geography


  • 3PL suppliers, DCs, product suppliers, freight carriers, third party manufacturers

Skills and Experience :


  • Education/ bachelor’s degree in Logistics or equivalent

  • Minimum 1 year experience in similar positions in Logistics / Planning

  • Fluent in English

  • Proficiency in MS Office applications

  • Transport Management System knowledge


  • SAP knowledge

Who we are looking for:

  • Results-oriented, proactive thinker with a focus on continuous improvement and customer service

  • Strong verbal and written communication skills to effectively interact with external and internal parties and the ability to function effectively as part of a team to gain cooperation of individuals across the organization

  • Ability to work in a challenging business environment, to demonstrate flexibility by managing numerous priorities concurrently and ability to work under pressure to meet deadlines
    Strong attention to detail and analytical skills

  • Independent self-starter, ability to discover opportunities and grow the business

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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