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Assistant Manager- Workplace Devices

Job ID: R-16381 Category: Information Technology Location: Bengaluru, Karnataka Date posted: 06/09/2021
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JOB TITLE: Assistant Manager- Workplace Devices

LOCATION: Bangalore

MAIN JOB PURPOSE

Unilever faces a drastically changing business context, and the demands on the business are going to get more challenging, not less.  The business world is changing, and we are working in an increasingly volatile, uncertain, complex and ambiguous world.

There are more devices, in more configurations, being used to do an increasing number of activities, with greater integration with cloud services – and so there are more options available to us to unleash the power of technology than ever before. Employees are importing their behaviours from the consumer devices and services they use in their personal lives – and so our people want, need, and deserve, tools that will help them realise the agile dream.

The need for this increasingly Agile and Mobile workforce is happening while the sheer volume of available devices and services required by the business is dramatically multiplying. However, at the same time the business needs us to deliver robust services whilst relentlessly driving down cost.  The Mobile & Devices team plays a pivotal role in enabling the levels of mobility and agility that Unilever needs to succeed.

The purpose of the Assistant Manager-Workplace Devices is to support the Workplace Devices Manager to ensure that the Workplace Devices provided by the Mobile & Devices service line are fit for purpose, optimised and as effective as possible.  The role holder supports setting the direction and ensuring the functionality of these devices and service.  

The Workplace Devices currently in scope of the role are Meeting Room Devices & Desk Phones. These are no longer the ‘dumb’ devices they were in the past; they are now joined to Azure Active Directory, enrolled in Intune and centrally managed and updated. The device scope and tooling will change as technology changes.

The Assistant Manager-Workplace Devices reports to the Workplace Devices Manager.

CORE ACCOUNTABILITIES:

  • Updating the catalogue so that that we have supported devices available for purchase globally.

  • Creating a fit for purpose build for the devices that meets user experience and security requirements.

  • Documenting the Solutions.

  • Contribute to the Mobile & Devices strategy for Workplace Devices.

  • Provide SME support for the Workplace Devices.

KEY REQUIREMENTS:

Essential Skills:

  • 6 to 8yrs of experience in a Complex IT environment

  • Knowledge of wide areas of IT practice and applications.

  • 5+ years Client IT experience within Unilever or at least one other similar global organisation

  • Proven experience in designing and delivering Technology Solutions.

  • Knowledge of wide areas of IT practice and applications.

  • Detailed Knowledge of Azure AD, Intune& PowerShell Scripting

  • Detailed Knowledge of Windows 10 & Android Operating Systems

Desirable:

  • Knowledge of structured service delivery methodologies such as ITIL

  • Detailed appreciation of all clients technical areas.

  • Ability to work well with peers and demonstrate lateral influence.

  • Excellent communication and team building skills.

  • Good customer/service focus.

NOTE:

Please apply online and add your Talent Profile (updated Resume) mandatorily & also upload your last 3yrs PDP reports if possible. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application.  Meeting applicable residency period rule is mandatory.

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

Should you require additional information, please contact Talent Advisor Lavanya Basavaraju

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