Job Purpose:
Leading and optimizing all shipment and Order fulfillment process across the Region/Country, along with the project leadership to serve the Distribution cost imp.& Reduction.
Job Roles & Responsibilities:
- Plan shipments based on orders and customer requests.
- Track orders to ensure timely deliveries.
- Prepare shipping documents (like invoices, Packing list, bills of lading)
- Coordinate the supply chain procedures to maximize quality of delivery.
- Communicate with customers, shipping lines, trucker, ports, etc. to achieve profitable deals and mutual satisfaction.
- Schedule loading plan taking into consideration WHs shifts capacity and vessel schedules.
- Aware of logistics digitalization
- Maintain updated reports of shipments and send to customers.
- Provide information to customers about the status of their shipments, sudden regelation,
- Follow up the customer complains (if any) to close internal with clear action plan and responsibility.
- Identify logistics areas for process improvement and cost optimization to ensure expectations are met.
- Responsible for maintaining, tracking, and analyzing all inbound and outbound shipments,
- Responsible for logistics budget center; maintain cost analysis report.
- Lead the analysis and provide statistical information on the tracking of product shipments, returns and inventory.
- Evaluate existing capabilities and establish new systems and processes for the tracking, measurement, reporting, and analysis of all processes.
- Prepare reports on logistics performance measures.
Job Requirements & Qualifications
- Bachelor’s degree in Engineering or Logistics/Transportation/Supply Chain
- 3-5 years of experience
- Proven experience as logistics coordinator is recommended
- Experience in customer service will be appreciated
- Knowledge of laws, regulations, and ISO requirements
- Ability to work with different internal and external teams and track multiple processes
- Computer-savvy with a working knowledge of logistics software (SAP)
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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