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Digital Supply Chain Transformation Lead - Data and Analytics

Job ID:
R-52143
Category:
Data & Analytics
Location:
Bengaluru, Karnataka;
Rotterdam, South Holland
Date posted:
11/24/2022

Job Title: Digital Supply Chain Transformation Lead - Data and Analytics

Location: Bangalore / Rotterdam

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!

Background

UniOps’ purpose unleashes the power of people, experiences, technology, data, and performance to deliver experiences that grow, fuel, and protect Unilever and our stakeholders.

The Data and Analytics (D&A) team plays a critical role in driving Unilever’s Growth and Fuel for Growth, empowering our people to make smarter and faster decisions to unlock value. Our vision is to transform Unilever to become truly Data Intelligent, delivering superior performance through data-driven decisions.

About D&A – Context and Vision

Digital technology is transforming business, creating huge amounts of data. Our belief is that those companies that can truly harness data and deploy analytics at scale, will be those that succeed in the future.

Our vision is to elevate data and data use across Unilever, to transform Unilever into a Data-Intelligent enterprise, where every decision and action is powered by the best data and advanced analytics (AI) to deliver on our business goals. It’s about empowering our employees, helping them to make smarter and faster decisions and freeing up their capacity to focus on growth and the decisions that matter. Decisions about our categories and brands, our channels, our key markets, and our people.

We are helping to lead Unilever into the Future of Work, combining the best of human intelligence and machine through data-intelligent decision-making.

Who we are and what we do

We are a passionate team of over 350 data experts, data scientists, information experts, technical specialists, and business analysts. We operate as ‘One D&A’, made up of Global engagement and expertise teams, based in our key hubs including India, the UK and US, and local UniOps in Market D&A teams, based in our key markets. Together, we combine the best of global for scale and efficiency, and local for intimacy and impact.

We provide the end-to-end data and analytics platform to power Unilever. This includes delivering cross-functional data and analytics capabilities, data foundations, analytics products and operational reporting, as well as advancing the use of AI, Machine Learning (ML) and Big Data across the company. Some of our key strategic big bets include our Data as a Platform, as well as products like Innoflex, Jarvis, TPX, Livewire, Polaris and FEU and more.

Our key objectives as D&A are to:

  • Set the Unilever data strategy and lay the foundations to maximise the value from our data​. Our strategies cover all elements of how we manage and look after our data across Unilever to ensure that we only use data for good (‘Data Defence’), the enabling technology and capabilities that we need to house and get the most value from our data (e.g. DaaP, data and data science expertise, AI and ML), and how we drive the most value from our data across the business into our digital and growth programmes (‘Data Offence’).

  • Deliver the connected Data Platform to accelerate access to integrated and trusted data at scale across the company for analytics and decisions​. Our platform is in the Petabytes, supporting over 100 analytics products and 38k monthly users.

  • Embed core data and analytics capabilities leading the use of automation, AI and Big Data to boost Unilever’s decision intelligence. We are powering all parts of the business today from Demand Forecasting, through Trade Promotion Optimisation, to Prescriptive sales recommendations which go to the handheld devices of our sales team in the field at any of our 15 million retailers worldwide. Our top analytics products have over +420k hits per month and a Net Promotor Score of +21. 

  • Lead the Data and Analytics Culture to build a future-fit workforce which values and adopts data-intelligent decision making across all levels. We are delivering key programmes to both ‘raise the floor’ of data literacy and ‘raise the ceiling’ of data expertise across Unilever. This includes a comprehensive suite of training, from ‘demystifying analytics’, to advanced Masters-level courses in ML and Intelligent Automation.

We are also passionate about powering our growth with purpose, building a diverse and inclusive team and culture, for example through our #WomenInData programme, and continuing to innovate in the use of data and AI to meet our sustainability goals. 

Main Purpose of the Job:

Work closely with the SC Director to identify new opportunities/use cases for SC business for adding value through data, particularly analytics. Collaborate with the business to capture high-level requirements to prepare product proposals. Assist Product Managers in the delivery of products, interactions with the business, solution validation, and product launch across D&A and iOPS programmes. Facilitate the creation of long-term visions and take ownership of the roadmap for data and analytics, capability development across the SC to support the digitisation agenda. This includes developing new promising analytics’ use cases and conducting quick proofs of concept (POCs)/pilots in collaboration with the internal D&A team and business/functional teams.

This also includes collaborating with internal Unilever stakeholders to establish innovation priorities, creating and maintaining an external innovation ecosystem, scanning the market to proactively identify new and emerging technologies and partnerships (start-up technologies), and managing/governing the innovation process from pilot to scaled value.

Key accountabilities:

  • Expansion and enhancement of existing SC analytical products/capabilities, as well as collaboration with multiple business teams and stakeholders

  • Work on new SC use cases with various SC transformation teams, conducting quick pilots/POCs to demonstrate capability.

  • Collaborate with external start-ups as well as internal Uniops D&A and platform teams to identify best-fit technology while adhering to the Innovation governance process.

  • Drive clarity on problem definition / use cases by leading governance with SC functional teams / BG / BU to understand their innovation priorities.

  • Collaborate with D&A product managers to deliver continuous improvements and new features in accordance with the SC innovation agenda and business priorities.

  • Making certain that there are no overlaps in the solutions and products to introduce unique value propositions and enhancements.

  • Tiger Graphs, Metric insights, and ThoughtSpot are some of the immediate analytical capabilities that are considered for expansion & scaling.

Experience and qualifications required:

  • Proven experience solving business problems through developing new capabilities, embedding innovation, driving change management, and developing external partnerships

  • Deep understanding of delivering global/multi country transformation projects

  • Experience of developing and delivering innovation from idea to scaled value

  • Supply Chain process knowledge

  • Good understanding of data and KPIs that support Supply Chain

  • Strong Business Partnering capability and experience.

  • Proven experience of identifying, evaluating, fostering, and governing partnerships. Both established strategic partners and new partnerships

  • Experience operating successfully in a complex organisational environment

  • Experience of interacting and influencing senior management, understanding, anticipating, and fulfilling their insight

  • Experience of leading iterative design for process and technical development cycles, hackathons, and agile development

  • Relationship Management and Project Management are really important skillsets for this role.

  • Proven ability to work independently

Key Skills Required

Professional Skills (foundation/practitioner/mentor)

  • Design Thinking and Innovation Management – Mentor/Foundation/Practitioner

  • Change management – Mentor

  • Strategic Business Partnering – Mentor/Practitioner

  • Solution Design - Practitioner

  • Insights Generation – Practitioner

  • User experience – Practitioner

  • Agile Product Delivery - Practitioner

Leadership Skills

  • Demonstrates strong "Inner game":

    • Strong Design Thinking/Agility and innovation mindset – intellectually curious, constantly looking to develop, embraces change with sense of urgency and enjoys positively challenging status quo

    • Personal drive and ability to inspire and engage others towards action

    • Personal mastery –emotionally resilient; always bringing the best of themselves

  • Demonstrates great "Outer game":

    • Credible business acumen – shows understanding of business, commercials, and performance metrics.  Has gravitas to effectively influence senior stakeholder within a functional and business context

    • Encourages experimentation, bringing the outside in, and intelligent risk taking

    • Brings the voice of the consumer and internal customer into everything they do

    • Passion for high performance – creating motivation and focus to drive execution at speed

    • A talent catalyst – encouraging collaboration and inclusivity, empowering teams to be their best

Key interfaces

Internal

  • Global SC Leadership

  • BGs Supply Chain Leadership

  • D&A SC Team

  • D&A Regional (in Market) teams

  • UniOPS Technology organization

  • Global SC Comms

External

  • Innovation partners, incl. established and start ups

  • Targeted Universities for developing innovations and recruiting talent

  • Foundry, Industry Groups and Communities

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