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Product Manager – P4G – Solution Design & Insight Generation, Global Organized Retail Customer Development Analytics 

Job ID:
R-42989
Category:
Data & Analytics
Location:
Bengaluru, Karnataka
Date posted:
07/26/2022

Job Title: Product Manager – P4G – Solution Design & Insight Generation, Global Organized Retail Customer Development Analytics

Job Level: WL2A

Job Location: Bangalore

Unilever, for than 3/4th of a century, has been involved in designing products and innovations which have transformed people’s lives and help them feel good, look good and experience more out of life. As a leading fast-moving consumer goods organization, Unilever has its operations extended all over the globe. 

Within Unilever, Unilever Operations (UniOps) team is a global team tasked with the mission of bringing Unilever’s compass strategy of ‘doubling the business and reducing environmental footprint to half’ to life. Unilever Operations brings together the synergy between services, technology, information & analytics to

improve effectiveness of employees, drive efficiency and generate sustainable growth. 

Data & Analytics is a team of enthusiastic and bright people who enable quicker & smarter business decisions while ensuring a delightful user experience across the enterprise. Placed Centrally, D&A Champions have access to a pool of talented data experts spread across six continents and work with our partners, functions, categories, and geographies to harmonise decision-making and deliver technology solutions to drive business insight. 

The D&A CD teams connect data, analytics, insights, and action to drive quantifiable significant results. The team create systems of engagement that lead to quantifiable results and are architects of Business Impact. We work across organizational boundaries, driving visibility, accountability, and trust with stakeholders. The Global D&A CD teams start with the customer, store, shopper, or Unilever user and work backwards to develop solutions. The D&A CD teams innovate to improve and love to learn, hear alternate perspectives and take an outside-in view. We create new ideas that are useful, simplify existing capabilities and ways of working, and identify solutions to hard problems. 

Our vision is to make Unilever data intelligent, partnering with the business to power key decisions with data, advanced analytics and to accelerate growth.   Our 5 strategies to achieve this are:  

  • Accelerate & simplify access to relevant data, information and insights 

  • Build in-house, leading-edge data, information, insights & analytics capability 

  • Lead the data & insights culture and careers to empower employees across Unilever  

  • Rapidly embed analytics products, solutions, and services to drive growth

Customer Development is a critical area of focus for Information & Analytics. In support of the CD strategy, our objective is to make the right decisions, faster than anyone else in the industry, to drive growth and competitive advantage throughout our end-to-end consumer experience, customer and store engagement, employee experience and optimization of our operations. The needs of customers, stores, distributors, shoppers and employees are changing, and we must support customer development in evolving to meet their needs through data and analytics:  

  • Customers need… us to help them grow categories, drive penetration, frequency and basket size through promotion, assure on-shelf availability at the lowest possible cost, and grow their own margin through improved trade terms 

  • Stores need… to be better served by us through direct reach, improved service quality, and support to create brilliant store experiences 

  • Shoppers need… what they want, when they want it, available in their store of choice (off or online), with the right assortment aligned to the shopping mission they are on, activated based on a “segment of one” 

  • CD employees need… better data, better insights, better tools to do their jobs more effectively 

We are looking at enthusiastic and bright candidates to become a part of this team and work closely with our partners and stakeholders to deliver superior analytical capabilities.

The Global Data & Analytics SKU Simplification Product Manager is a detail oriented, hands on expert, responsible for functional solution design and roll out of the SKU simplification and the supporting data and analytics capability.    

Key Responsibilities will include

Solution Design and Delivery

Lead solution design and delivery right from understanding stakeholder requirements, creating conceptual prototypes, manage stakeholder expectation, help define backlog priority, manage backlog, lead user testing and roll out

Roll out and ongoing support

Lead discussions with business stakeholders, manage expectations, deep dive into problem areas, work on solutioning partnering with tech teams

Team & Vendor management:

Work with business teams and delivery teams (including vendor teams)

Ensure adherence to SLA by 3P and drive user satisfaction

Stakeholder management:

Work with teams across reporting lines and help the team leadership partner with senior stakeholders , ability to look into the details and articulate key impacts is critical.

Experience and qualifications required:

(Detail essential and desirable experience)

 Skills

  • Overall 8+ years of relevant work experience, with minimum 3+ years in leading data, analytics, visualisation solutions

  • Expertise in conceptualising data visualisation applications 

  • Excellent Stakeholder management Skills is critical

  • Strong problem solving skills

  • Familiarity with Agile methodology, JIRA

  • Desirable: Data Design and ML concepts 

  • Demonstrated Experience in Functional Design

  • Knowledge of running design thinking / design sprints is a plus

  • Ideal candidates would preferably have an MBA 

  • Proven competency in working with global teams 

  • Ability to business partner with senior stakeholders across the compass organisation

  • Manage project budgets

Competencies 

  • Passion for technology 

  • Excellent communication 

  • Growth mindset, Can-do attitude and resilient 

  • Out of the box thinking

Standards of Leadership: 

  • Global Mindset 

  • External Orientation 

  • Team Alignment 

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