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Sourcing Assistant Manager

Job ID:
Bengaluru, Karnataka
Date posted:


Job Position: Sourcing Assistant Manager

Job Location: Bangalore

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

Business Context and Main Purpose of the Job

Unilever Integrated Operations (UniOps) is a global business unit that manages the company’s shared business services, made up of HR Services, Finance Transactions, IT services, Information Management Services and Workplace Services.

Mission - To provide excellent services globally which enable Unilever to win in the market by

  • putting the business’ goals at the heart of what we do

  • leveraging cost-effective, best practice, global solutions across Unilever to meet users’ needs

  • making continuous improvement in both cost and service an integral part of our way of working

  • building a professional services organisation that enables our people to give their best

  • developing win-win relationships with selected providers to meet our current and future requirements

The key benefits from UniOps are expected to be:

  • Lower cost of delivery through standardisation, simplification, process harmonisation & scale leverage.

  • Better user experience by delivery of integrated service bundles to end-user.

  • Continuous improvement through end-to-end process ownership.

Within the service catalogue of UniOps, the Commercial Experience organisation is responsible for the management and delivery of finance services globally, both through third-party outsourced providers (e.g. Infosys IBM, Accenture) and through in-sourced operations.

The Sourcing operations which is a part of the Commercial Experience team has responsibility of the Value delivery, efficiency unlock, Operational governance, Process & Controls in indirect procurement, operated and delivered through the Supplier Operations vertical.

This role will be accountable for sourcing operations for MBS and for driving procurement operations transformation in the areas of catalogue, preferred supplier utilization, data analytics and reporting.

The role will have global touch points with Market Procurement, Global Procurement and Process Excellence & Controls team.

Main Accountabilities

  • Service manager – establish targets by PMU for key metrics: Cash, Savings, Catalogs, Preferred suppliers’ usage, compliance, for each of the Portfolios and work with third party service providers to establish strategy, governance and performance management processes to meet QoQ targets

  • Undertake transformation initiatives in the areas of sourcing

  • Relationship management with key customers in the Procurement organization

  • Be the point of escalation for all internal stakeholders for the services that are being managed

  • Liaise with internal IT, Procurement, Transformation organizations to ensure that the third -party service provider is updated about the organizational changes, align with leadership objectives periodically

  • Drive external governance and ensure adherence to contracted commitments

  • Drive change management within key stakeholder groups using the service

  • Drive and deliver continuous improvement projects to reduce operations costs

Key Interfaces

  • Procurement teams – Global & Market

  • Operational Excellence & Controls team (OEC)

  • Third party service providers (3PSPs)

  • P2P Service Delivery Managers

  • Finance controllers in Markets

  • Landscape Information Technology (IT) teams

Critical success Factors for the Job

Key Skills

  • Analytical skills: Root cause analysis leading to a clear and actionable corrective action.

  • Leadership and stakeholder influencing skills:

  • Define action plans and lead cross-functional teams, to deliver agendas.

  • Ability to influence senior stake holders and cross functional teams.

  • Ability to work in a dynamic organization and manage / balance multiple priorities and diverse projects concurrently

  • Process understanding: Knowledge of 7 step sourcing process, user journey, buyer journey, catalogue, Preferred suppliers, data analytics, reporting.

  • Communication skills: Strong communication and interpersonal skills to build effective relationships with stakeholders.

  • Presentation skills: Proficiency in Power point presentation and other MS Suite applications

  • Ability to work under pressure and at times, in ambiguous situations

  • Experience and awareness of working in a global role, demonstrate awareness and empathy to our many cultures and social needs

Relevant Experience :

  • Masters’ degree: MBA or similar qualification

  • Minimum of 3-5 years’ managerial in finance/procurement/ supply chain.

  • Procurement experience will be an added advantage.

Leadership Behaviors

Should "meet expectations" on the Standards of Leadership behaviors relevant to the WL of this job.

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