Key Account Manager

Background & Purpose of the Job:

KAM plays a key role in maintaining & future development of category and channels within Customer Development department in the South Central European market. In this role, you will connect with people across all functions, both internally and externally. This is a sales operational role and we are looking for a very organized person with commercial skills, negotiation techniques, agility and time management.

Job Requirements:

• University Degree, sales background mandatory >3yrs

• Ability to work both independently, to take responsibility for actions and to collaborate as part of a team goals is required

• Strong analytical, organizational, and planning skills in a fast-paced environment

• Fluent in English

• MS Office suite

• Strong relationship building and interpersonal skill

• Capability for problem solving and decision making

• Great communication and negotiation skills

• Responsiveness, adaptation, and flexibility

• Driving license category B

• Availability to start as soon as possible it’s an advantage

Role and Responsibilities:

In order to maximize performance and achieve the required KPIs (overdue, forecast accuracy, BIAS forecast, on time & in full delivery, channel & category target achievement):

• Creating and maintaining the interpersonal relationship with the customer acquisition team.

• Tracking competitors' activities and offering insights to trade marketing team.

• Understanding the financial balance of customers and act accordingly.

• Participating regularly in commercial visits to keep up with the reality of the market. If the case, develops corrective action with the customer/the field sales team or other interested departments.

• Building, implementing and coordinating the channel activity plan by quarter

• Confirming the promotional activity, the items, and the discount that will be present in the leaflet/special actions

• Preparing contractual and promotional credit notes, in line with the agreed plan both with the client and with the trade marketing team

• Monthly updated business plan via Promo Plans meetings and during the monthly APR meetings;

• Tracking stocks and sales out for UL brands – prepare insights for the extended teams

• Participating together with GKAM and prepare together the annual negotiations and business reviews;

• Implementing the KPIs established with GKAM in accordance with Unilever standards;

We offer:

• Work in a multicultural environment where people with energy, passion and commitment work together to fulfil ambitious goals and achieve their individual potential

• Permanent contract with an attractive benefit package

• Agile and flexible ways of working

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.