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Customer Development Consultant

Job ID:
Customer Development
Cairo Governorate, EG;
Date posted:
This job supports remote working

Company Profile:

At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with
brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.

We produce world-leading brands including Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Surf.

Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts.

Job Scope:

Implement sales plans to boost customer reach & penetration in food service dedicated channels along with execution of free trade agenda via distributors sales force

Roles & Responsibilities

Customer Development Consultant:

•    Deploy sales activity plans with key operators with the use of the company available sales tools

•    Lead the negotiations with potential operators within company’s policies & budget and monitor their performance & compliance to take corrective action where appropriate.

•    Unlock annual agreements with potential customers for the company strategic categories

•    Ensure appropriate/ frequent contact with key stake holders in each customer are being carried out as per the contact matrix

•    Conduct frequent kitchen demonstrations to key operators to generate incremental business

Free Trade Expansion:

  • Agree on a joint business plan with assigned distributors that delivers the company strategic objectives
  • Set clear performance expectations for distributor sales force to achieve growth of strategic categories in line
    with profit guidelines
  • Execute free trade plans to increase reach & penetration within designated distributors.

Key Competencies & Skills:

•    Minimum 2 years’ experience in FMCG

•    Strong negotiation & presentation skills.

•    Ability to develop win-win solutions

•    University graduate (Business Major is a plus)

•    English / Arabic is essential

KPI Measures:

•    Incremental reach &Penetration targets

•    Value & Volume growth Target

•    Trade spend optimization for by XX% versus PY

•    Deployment of customer` business plans

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.


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