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Quality Supervisor

Job ID:
Supply Chain
Chicago, IL
Date posted:
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Background & Purpose of the Job

The Quality supervisor role is critical to the development of our factories to World Class, which means zero defects, zero waste and zero losses.  The role will apply extensively the full range of Focused and Quality Improvement methods and tools to counter losses identified in quality as well as support in other functions.  This role is instrumental in creating the connection between production, quality, and logistics, ensuring the end-to-end operation meets the highest quality standards.

Who You Are & What You’ll Do

Works hand in hand with production and logistics supervisors to guide and troubleshoot issues related to quality on a day-to-day basis. Develops knowledge of operations to act as a reference for other departments and develop a culture of quality driven mindset. Provides QA technical support to all site departments including production, maintenance, facilities, and TIMQ as required to achieve business goals.

Develops and implements validations, testing, inspection procedures and statistical analysis to incoming materials, in process, and finished products to ensure product compliance with GMPs, food safety, and company specifications. Researches product defects recommending modifications in products or standards and prepares necessary reports and action plans.

Maintains effective communications and appropriate working relationships with internal and external customers such as Supply Chain Planning, Purchasing, Development, R&D and others as applicable.

Maintains and organizes D-Incident investigations and tracks issues using SAP, coordinating D-Incident management with production, and managing business waste budget. Maintains Laboratory testing equipment and quality related digital solutions.

Upgrading of employee population skills and competencies. This will require to facilitate through WCM the correct QA skills and competencies to employees to drive the continuous improvement agenda.

  • You’re a born leader: Your success is based on the success of your team, the extended factory team, and the efforts they lead.
  • You’re a dot connector: You will educate employees at all levels on Non-conformance protocols and responses, and connect our programs to the everyday activities and actions of the team.
  • You love to win, and have fun doing it: You will exhibit your passion for success in a welcoming inclusive way to ensure that everyone has a role to play on the winning team
  • You’re a changemaker: You will deliver new levels of Quality performance through continuous improvement, benchmarking globally and regionally.
  • You’re a paradox navigator: You think outside of the box and bring innovative solutions to complex problems
  • You’re a culture & change champion: You will inspire a culture where employees are passionate about the consumer experience and find ways to infuse quality and food safety into their work.

What You’ll Need To Succeed

Bachelor’s Degree in Food, Mechanical or Chemical Engineering, or related field of study  

Experience in statistics and process control tools, Data Analysis and stratification processes.

What We Can Offer You

Culture for Growth| Top Notch Employee Health & Well Being Benefits| Every Voice Matters| Global Reach| Life at Unilever| Careers with Purpose | World Class Career Development Programs| Check Out Our Space| Focus On Sustainability


Pay: The pay range for this position is $67,000 to $100,500. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  For more information, please seeEqual Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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