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Assistant Customer Strategy & Planning Manager - Nutrition

Job ID:
Customer Development
Colombo, Western Province
Date posted:
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Assistant Customer Strategy & Planning Manager - Nutrition

Function: Customer Development

Is this position made for you?

Would you like to work in a place where you can bring your purpose to life through the work that you do? You can create a better business and better world by working on brands that are loved and improve the lives of millions while you learn from brilliant business leaders!

We have an opportunity for Assistant Customer Strategy & Planning Manager, see more information below.

But first, an important message.

Diversity is one of our most relevant pillars in people management and our main objective is to develop an internal environment open to the multiplicity of world views, through inclusion without stereotypes. This allows us to value the best professionals, bringing together different profiles and operating styles, and to face with greater propriety the current and future challenges of the company.

At Unilever, more than 50% of leadership positions are held by women. And we want more diversity in our company. In this way, we consider all candidates for our vacancies, regardless of disability, race, color, religion, gender and gender identity, nationality, sexual orientation, ancestry, age, or any other diversity.

Is this position made for you?

You will be responsible to lead, develop and support the execution of fully integrated, shopper, customer and channel insights based brand/category solutions and activities for customers/channels. You are required to deliver strong, competitive and market beating growth through strong analytics of market and sales data that translates to insightful diagnostics and market strategies and actions. 

Your responsibilities include...

  • Conduct sales diagnostics, analysis and taking proactive action based on insights.

  • Conduct n-depth analysis of category and brand issues/opportunities and conducting reviews of trade category management plans with brand teams.

  • Rigorously driving S&OP for the respective categories by collaborating with cross functional teams.

  • Land innovations related to the categories by being the single point of contact for any activities on trade level.

  • Contribute to developing the perfect store by being the single point of contact for merchandising team. Review and update perfect store strategy for channels on regular basis.

  • Develop expertise on shoppers and customers by analysing shopper and consumer behavior at field/channel level.

  • Being responsible for the usage and management of trade terms structure budgets and delivering category return on investment.

Your key stakeholders will be...

  • Customer Development Director

  • Channel Heads

  • Customer Marketing Managers

  • Regional Sales Managers/ Area Sales Managers/ Territory Managers

  • Cat Heads/ Brand Managers

  • Demand Planners, Network Planner

  • CD Operations Managers

  • Customer Service Managers

  • Brand Activation Managers

  • Buyers

  • Distributors and support staff

  • Distributor sales representatives and merchandisers

  • Customer Marketing / Creative agencies

What’s important for you to have in this position?

Candidate should:

  • Possess a Bachelor’s in Business Management degree preferably in marketing or an equal professional qualification.

  • Have minimum 1-2 years of experience in trade category management / channel marketing/ Category management. (experience in FMCG will be an added advantage).

  • Be self-confident and assertive with good inter- personal skills and relationship management skills.

  • Have solid knowledge of category management, marketing and sales principles, data analytics and forecasting.

  • Be a strategic thinker and have passion for growth.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Apply now

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