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Specialist - Consumer Engagement Center Projects

Job ID:
R-47048
Category:
Marketing
Location:
Colombo, Western Province
Date posted:
02/26/2025
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Specialist - Consumer Engagement Center Projects

We are looking for a passionate individual to join our dynamic Marketing team to support the business in the delivery of impactful projects for a period of 1 year!

Requirements:

  • Be a graduate or completed an equivalent professional qualification available to work full-time, with 3-4 years prior experience in strategic management of consumer experience center.

  • Be able to lead end-to-end resolution for consumer feedback and improve product quality through effective communication with the support of the CRM team.

  • Must have a working knowledge of understanding, analyzing, and interpreting consumer data and the ability to track performance metrics of digital commerce.

  • Develop and lead vendor management strategy to optimize supplier performance and able to drive process development and execution.

  • Must be familiar with basic MS Excel & PowerPoint functionalities.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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