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People Partner

Job ID:
Human Resources
Durban, KwaZulu-Natal;
Boksburg, Gauteng
Date posted:

Location: Durban, La Lucia Ridge & Johannesburg, Boksburg

Role Purpose:
Manage delivery of employee experience in-market, act as technical HR and Policy SME.
The People Partner will be responsible for making the Moments that Matter come to life for Employees and Line Managers. The key Moments that Matter which span all the Employee Lifecycles that are being delivered through the different services like HR, Workplace, IT, Finance.
The People Partner will ensure Employees and Line Managers understand the support Model that has been put in place for contact for any queries.

Key Responsibilities:
Joining and Onboarding:

  • Escalation point for transactional issues in recruitment
  • Complete all preparation activities before a new hire joins
  • Owns the end to end onboarding process and guides the line manager on the role onboarding
  • Check in with new employees on their first week, month and regular check ins to ensure the employee is adjusting

Career Growth and Learning:

  • Provide coaching and support to employees
  • Roll out global development plans
  • Provide guidance on using the employee learning tool and how it fits into career planning
  • Performance Management for all work levels
  • Unilever Future Leaders Management
  • Support during talent forums
  • Job Analysis
  • Workforce planning

Employee Engagement:

  • Drive all employee engagement initiatives and communications to the business Support local HR Strategic agenda
  • Global Employee Surveys – Cascade results and action planning with the business
  • Change Management

Role Moves:

  • Inform HR support teams on all role moves to action
  • Liaise with HR teams for international assignment cases to enable smooth experience for International Assignees
  • Conduct interviews for key roles

Pay and Benefits:

  • Inform HR support teams on all pay and benefit cases to process
  • Proactively inform employees of pay related issues that have been confirmed from the Payroll team
  • Drive communication and support during the Annual Pay Review period

Industrial Relations:

  • Manages all disciplinary enquiries for all work levels
  • Performance Improvement resolutions
  • Grievance resolution


  • Guide employee and Line Manager through exit process to enable smooth implementation
  • Conduct exit interviews for all work levels


  • Relevant Bachelors’ Degree
  • 2 - 4 years of relevant Human Resource experience
  • Proficient & broad understanding of HR systems, processes, and Third Party providers.
  • Superior interpersonal and communication skills
  • Solid customer service and relationship management skills
  • Experience participating in mediations is required, as well as playing a part in alternative dispute resolution
  • Comprehensive knowledge of employment laws and regulations required
  • Strong analytical skills and attention to detail
  • Ability to anticipate needs and solve problems proactively
  • Strong multi-tasking skills with a comfort in maintaining multiple, often conflicting, priorities, and deadlines
  • Demonstrated ability to work independently as well as in a collaborative team environment

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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