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IT Procurement, Software Sourcing Manager

Job ID:
Supply Chain
Kingston upon Thames, Greater London, England;
Leatherhead, England
Date posted:

Job Title:IT Procurement, Software Sourcing Manager

Location:UK, Kingston / Leatherhead Head office


  • Reports to Software Category Lead Indirects Procurement IT,

  • Leading regional and global strategic sourcing activities within the area of spend responsibility, including the definition of the internal customer, needs, insight of supply markets, developing sourcing strategies, activation of supplier selection and negotiation, facilitating supplier implementation and ongoing strategic supplier relationship management.

  • IT procurement relationship between Indirects Procurement and assigned UL internal stakeholder community. 

  • The candidate is the IT procurement expert for specified IT spend of Software, SaaS and IT Services. The candidate will identify opportunities and ensure service delivery to Unilever business and UL business stakeholders in conformance to IT Indirects Procurement processes and contracted commitments.

  • Coordination of Regional sourcing projects with the global, regional IT Procurement teams – ensuring a seamless service to the stakeholders

  • Develop and align own work plan, objectives, priorities, and processes within the context of the overall IT supply management and stakeholder community priorities and strategies.

  • Lead global and regional strategic sourcing activities to professionalize the sourcing of materials/clusters of external spend within IT spend responsibility. 

  • Develop appropriate sourcing strategies for the cluster spends within the area of responsibility.

  • Execute the sourcing strategy, including tendering, analysis, selection of and lead negotiation with suppliers, crafting and placing legal agreements/contracts and confidentiality agreements, and ensuring that all are conducted according to Unilever's code of business ethics and corporate social responsibility requirements.


  •  Develop and align own work plan, objectives, priorities, and processes within the context of the overall supply management and stakeholder community priorities and strategies.

  • Lead global and regional strategic sourcing activities to professionalize the sourcing of materials/clusters of external spend within the area of spend responsibility.

  • Identify, initiate and sustain direct interactions with appropriate internal stakeholders / functional/operating teams within the business to drive “buying” behaviour change required to meet business project objectives and facilitate implementation of the approved sourcing strategies.

  • Conduct data gathering and analysis of internal needs. Develop and follow supply market knowledge and insight (e.g. suppliers, price trends, cost drivers, acquisitions & disposals etc.).

  • Develop appropriate sourcing strategies for the cluster of spend within the area of responsibility.

  • Execute the sourcing strategy, including tendering, analysis, selection of and negotiation with suppliers, including crafting and placing legal agreements/contracts and confidentiality agreements and ensuring that all are conducted in accordance with Unilever’s code of business ethics and corporate social responsibility requirements.

  • Ensure that supply agreements, commercial terms & conditions, specification information and pricing information, including changes, are communicated accurately and in a timely fashion to appropriate operational teams/individuals. 

  • Enable and facilitate the implementation of the approved sourcing strategies with appropriate functional and operating units within the business.

  • Responsible for ongoing supplier relationship management, monitoring, review and continuous improvement, and leading supplier side of innovation/sustainability/cost savings projects.

  • Identify the need for and support the design of business processes to facilitate the use of appropriate “buying channels” and strategies. within UL stakeholder community.

  • Develop a deep understanding of and rigorously apply the Unilever strategic sourcing process and tools, including being fully operational and actively using e-Sourcing tools, e.g. use of e-RFIs, e-RFPs, cost modelling and others.

  • Respond proactively to information demands and questions from supply management operational teams and other internal parties as needed.

  • Provide input, influence, and linkage to business transaction tools (as appropriate).

  • Have input to developing a Supply Management Team Workplan for the area of responsibility, to deliver the required objectives and develop and own strategic sourcing team priorities within this context.

  • Participate in or lead Regional/Global Teams (as appropriate) for the area of responsibility


  • Gaining confidence and credibility within the stakeholder and user communities to help achieve goals, influence change in purchasing behaviour of materials/clusters within scope and overcoming resistance to change of long-established supply relationships.

  • Providing business partner services and demonstrating value of professional supply management approach areas of business that have traditionally “gone it alone”.

  • Working across multiple business operating units, each with a different culture, processes and demands.

  • Acquiring depth of knowledge for IP cluster portfolio of materials/services and suppliers.

  • Finding the balance between staying connected / engaged with the internal stakeholder needs / business strategy and not being consumed by daily business issues for subsets of internal customers.

  • Changing UL traditional behaviour and view on partnership with supply management and suppliers in order to drive value & innovation from approaching functional supply markets in different ways.


  • Unilever IT global yearly spend is approx. €1 Billion

  • Areas of the business where IT Sourcing development is required – including R&D IT support, Supply Chain, IT innovation & business partnering. Works collaboratively in cross-business teams.

  • Interacts directly with senior level UL stakeholders and functional experts within the business, regional & global IP colleagues/leaders and internal stakeholders in all functions across all levels of the business.



  • University degree or equivalent IT education (IT procurement diplomas/certifications)


  • Relevant general business experience in any function at appropriate work level(s)

  • Software and IT services procurement knowledge and experience

  • Appropriate functional business experience in supply management, finance or functional area of assigned stakeholder community with a proven track record of strategic analysis, negotiation, team leadership. 


  • Need to manage ongoing relationships with suppliers and internal customers to deliver value into the business.Manage contracts agreement, implementation and termination and joint assessment of the relationship and project portfolio, protect continuity of supply, and drive continuous improvement.

  • Need to identify, examine and analyse all direct and indirect cost market drivers for sourcing strategy development as well as build databases cost models.

  • Need to match supply market dynamics to internal business need. Construct sourcing strategies, within and across divisions and regions, select suppliers to maximize the sustainable value added to the total business and manage supply risk from global, regional and local supply markets.

  • Is the key link between the IP and UL stakeholders

  • Sustainable cost savings delivery is highly dependent on "UL user buying behaviour" change, which is embryonic within UL

  • Need to set up contracts, commercial terms & conditions and performance parameters with external suppliers

  • Must be able to find new ways of tackling supply management and change the current “buying” paradigm in order to drive new value for Unilever from the external supply markets as well as bringing supplier ideas into Unilever

  • Must “sell’ need for behaviour change to sceptical and resistant internal stakeholders expectations.Needs to balance priorities, resource demands and stretching cost savings targets with resistance to change

  • Needs to be show a high degree of team commitment, working co-operatively with others across the organization to achieve shared goals, required to work with internal business teams.

  • Needs to understand the linkages and influencers to interface with to drive behaviour change across the entire North America business.



About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’  



In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London to house the employees who currently work in 100 Victoria Embankment in Blackfriars, Lever House in Kingston, Unilever House in Leatherhead and Graze in Richmond. We are creating our own Unilever sustainable, agile work environment, purposefully bringing us together in our own Unilever ecosystem. The campus is due to be completed in early 2025 and will consist of two interconnected buildings, as well as landscaped surrounding areas. 

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, free gym, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. 

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self.

Recruitment Fraud

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs.  These types of attacks are becoming more common as more people are looking for employment in the economic climate. 

How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. 

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat. 

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key! 

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