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Omnichannel Business Intelligence Analyst

Job ID:
Customer Development
Englewood Cliffs, NJ
Date posted:

Background & Purpose of the Job:

The Omnichannel BI Analystlives in data and understands the complexity of modern retail.You are responsible for the ingestion, maintenance, and curation of various datasets, and you will use the data available to you to driveend-to-endOmnichannel growth,fromanalysis of store level inventory to digital purchasefulfilment modalities.You will thrive on finding and sharing actionable insightsfor both in-store and online execution. 

Unilever believes that data availability and accuracy is one of the great unlocks for growth.  Additionally, wemust use data in new and interesting ways to develop our teams for tomorrow’s ambitions.  The ideal candidate has experience working with the MS Azure platform + components and is continually able to stay up to date with the latest technology.  They must also have a working knowledge of various statistical models and their application within CPG and can explain brilliantly these methods and results to demystify the process to internal and external stakeholders.Lastly, they must have a proven record ofusing their technical abilities to drive commercial outcomes. 

Who You Are & What You’ll Do:

You’re a born leader:You will become the ‘go-to’ business intelligence resource for retailer teamsby providing insight-led, actionable recommendations.

You’re a storyteller:You will gain buy-in and trust from internal and external partners by showing a roadmap to business growth through the application of analytic and business intelligence capabilities.

You’re a data strategy specialist:You are equally comfortable discussing category growth strategy or data architecture.  You understand business problems and create technology solutions to drive value for Unilever and our Retail Partners.

You’re a visionary:Figuring out problems with limited direction doesn’t faze you. You have the intuition to anticipate issues and opportunities by elevating analyses beyond reporting to develop and translate insight into retail action.

You’re a dot connector:You will penetrate multiple cross-functional teams and the customer to define priorities, objectives, and successfully influence actionspecific to business plans.

You’re an innovator:You have a healthy dissatisfaction for the status quo and through access to cutting edge capabilities and tools, you will set a constant eye on the future to garner insights and develop solutions that drive incremental growth for retail partners and Unilever.

  • Transform and analyze large volumes of data, combining customer and consumer data, as well as many other 3P data sources

  • Identify opportunities for digital activation with specific shopper cohorts which you have defined using segmentation and propensity modeling

  • Create and maintain data pipelines to deliver highly accurate and complete data sets on a weekly and/or daily basis

  • Deliver actionable insights to help decision making via visual reporting platforms in collaboration with the sector’s many cross-functional teams

  • Management of the data flow and architecture for datadelivery as it relates to the sector’s business reporting needs 

  • Developing the skills and talent to stay ahead of the competition providing value and consistency to the customer over time

  • Helping lead change management for team

 What You’ll Need to Succeed:

  • Bachelor’s Degree required, minimum 5 years CPG/Retail experience, with 2+ years experiencein digital or Omnichannel roles

  • Experience with data sources such as IRI, Nielsen, Retailer POS systems, Panel data such as Numerator, Nielsen, or IRI

  • Ability to analyze large and complex data sets with proven experience in delivering recommendations to senior stakeholders

  • Experience building, maintaining, improving data flows and database connectivity for the team

  • Strong background in skills in the likes of Python, Spark, SQL or similar software and languages

  • Extensive experience with visualization tools, Power BI or Tableau

  • Data driven with a strong commercial acumen

  • Strong communication skills

  • Understanding of retail & shopping landscape and experience working directly with customers

What We Can Offer You

For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  For more information, please seeEqual Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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