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Supervisor - Maintenance Contractors

Job ID:
Supply Chain
Hammond, IN
Date posted:
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Background & Purpose of Job:

On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many ways. For us, sustainability is integral to how we do business. With 7 billion people on our planet, the earth’s resources can be strained. This means sustainable growth is the only acceptable model of growth for our business. The Unilever Sustainable Living Plan sets out to decouple our growth from our environmental impact, while at the same time increasing our positive social impact.

The Hammond factory is a high paced dynamic work environment. We achieve goals through collaborative cross functional teams.  The site’s rich history dates to 1930 and fosters a deep passion for delighting consumers through the Dove Brand. We are committed to developing leaders equipped to handle challenges across the company. We are proud to be the largest bar soap manufacturer in North America and flagship Dove bar soap factory in Unilever.

The purpose of this position is to lead the Maintenance Contractors, and support maintenance roles such as IE Supervisor, MMA Supervisor and Multicraft Supervisor in the safe and efficient repair and maintenance of production and non-production equipment at the plant. When needed, this role will provide support, either in-person or remotely, across all shifts in a 24hr/7day operation.

The position will oversee the shift safety, quality, production, and people development / management of the site’s bar soap manufacturing department to achieve continuous improvement in manufacturing operations.

Who You Are & What You’ll Do

  • You’re a born leader: You will lead several dozen maintenance contractors as a trusted guide in managing repairs, time- and condition-based maintenance, maintenance capital projects, and other routine and non-routine activities they perform.

  • You’re a teacher: You will be a teacher of the contractor to implement and observe the plant’s Safety/Quality rules and guidelines, as well as following the regulatory & governmental maintenance programs. As a coordinator and focal point to planning & scheduling, ensure contractor maintenance activities be reliable that delivers a better place to work. This position will participate and lead in equipment breakdown and root cause analyses, implement countermeasures and delivery sustainability.

  • You’re a culture & change champion: As a culture and change champion for the maintenance organization, you will leverage your experience to influence others to deliver excellence and reliability while keeping safety and quality at the forefront.

  • You’re a strategy guru:  You will work closely with key members of the site Maintenance Management team to analyze the maintenance statistics, identify trends and develop plans to transform the maintenance culture. As a maintenance leader, you will facilitate improvements through the partnership with the operations team, and, foster a peer-to-peer reliability culture throughout the factory. You will lead all contractors during repairs and planned maintenance for all facilities and production related equipment. You will utilize tools such as Emergency Work Orders, 5W-1H, RCA, Planned and Predictive Maintenance, and non-routine task management.

Other responsibilities:

  • Ensure employees and contractors are following Unilever safety, quality, hygienic and environmental standards in maintenance and repair of equipment.
  • Plans, schedules, resources and executes maintenance assignments for all contractors.
  • Resolves technical problems in packing, processing, warehousing, utilities and facilities.
  • Identify reliability improvement and cost savings opportunities.
  • Perform RCA, JSA and QIR, and, execute counter measures to improve safety, quality and OEE.
  • Manage the CMMS for contractor activities (WO, EWO, Planning, Scheduling, close WO etc).
  • Manage of the PO process (quotation, create the PO, invoices, follow up).
  • Manages predictive and preventative technologies and programs.
  • Oversees the design of equipment upgrades and improvements.
  • Manages the maintenance contractors working at the facility.
  • Reviews maintenance requisitions and other work requests for feasibility or possible difficulty, improvement, or simplification; approve and assign priorities and assignments.
  • Provide directions and technical assistant to hourly employees. Demonstrate strong leadership. Hold employees accountable and drive department initiatives to deliver desired results in professional manner.
  • Manage day to day activities for the Maintenance contractors and provide timely feedback on actions assigned during shift meeting.
  • Work cross functionally with other departments to support department initiatives.
  • Leads Maintenance projects with a contractors to drive factory reliability including project scope and full implementation.
  • Lead troubleshooting activities related to equipment failures, quality problems or environmental exceedances.
  • Coach and counsel employees on job performance and teamwork.
  • Educate employees in Unilever business goals and priorities and lead change activities.
  • Assists in the development of plant capital expenditures and repairs budgets and maintains expenditures within authorized budgets.

What You’ll Need to Succeed

  • 4 year degree in either an Engineering discipline or a strong technical background.
  • 3- 5 years of experience managing contractors or teams.  (military or prior work experience)
  • Ability to adapt to change and communicate clearly and effectively across all tiers of organization.
  • Ability to succeed in a very fast-paced production environment.
  • Experience in managing contractors - people, guiding them and holding them accountable, while harnessing a culture of continuous improvement in our manufacturing practices.

What We Can Offer You

Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Unilever: Life | LinkedIn | Strategy | Unilever | Why work for Unilever | Careers at UnileverUnilever Global Website | Check Out Our Space

Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

Applicants and employees are protected from discrimination under Federal law.

For more information, please see EEO is the Law.

Pay: The pay range for this position is $83,100 - $124,700. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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