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WCM Supervisor

Job ID:
Supply Chain
Jonesboro, AR
Date posted:

WCM Supervisor

Background & Purpose of the Job

On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many ways. For us, sustainability is integral to how we do business. With 7 billion people on our planet, the earth’s resources can be strained. This means sustainable growth is the only acceptable model of growth for our business. The Unilever Sustainable Living Plan sets out to decouple our growth from our environmental impact, while at the same time increasing our positive social impact.

The Jonesboro factory is a 24/5 day high-paced dynamic work environment. We achieve goals through collaborative cross-functional teams and WCM focus.  The site’s history only dates back 11 years and delights consumers with a variety of Nexxus, Tresemme, St. Ives, Baby Dove, Axe, and other Unilever personal care brands. We are proud to be one of the newest personal care facilities in the Unilever North America network. We are committed to developing leaders equipped to handle challenges across the company.

The purpose of this position is to champion the continuous improvement program for the site, eliminate losses and waste, and increase stability of our technical packaging equipment.

Who You Are & What You’ll Do

As the World Class Manufacturing (WCM) Supervisor, you will play a key role in delivering the factory results through the Focused Improvement (FI) methodology. This position is responsible for the development and oversight of the WCM team with specific emphasis on developing the concepts of WCM and driving improvement through analyzing data and continuous improvement activity. You will achieve this by mastering the methodology through study and practical application.  Working directly with Production team members (Area Leads and Technical Operators), site Technical Engineering, and other Pillars to act as the technical advisor providing coaching in phenomena identification, root cause analysis and the establishment of countermeasures. Collecting and analyzing complex data to penetrate and understand the pareto of losses to attack. Support R2S (Run to Standard) by championing lines as the technical core team member to combat OLE losses.

You will leverage your leadership and technical knowledge to lead the Focused Improvement Pillar within WCM.  You will guide the team on loss prioritization and elimination by working close with Cost Deployment, Quality, and Safety Pillar leads. You will also set the road map to move away from reactive approach to losses towards a proactive approach. As the WCM supervisor you will provide support to other pillars as needed to handle more complex problems as we progress on our improvement journey.

You will lead the WCM Team:  WCM Coach, WCM Change Agent, and work closely with the FI Reliability Engineers. Your line manager will be the World Class Manufacturing Manager for the site who reports to the Factory Director.

  • You’re a born leader: You will guide the factory to develop and implement programs based on findings. Coordinate FI Pillar meetings, FI workshops, and FI trainings.

  • You’re a strategy guru: You will be a key leader working closely with CD, Safety, and Quality on matrices losses and developing action plans.

  • You’re a dot connector: With activities across 10 technical pillars you will have to drive the connection between business losses, KPIs, long term goals, and employee engagement.

  • You love to win and have fun doing it:  You will find creative ways to leverage factory talent, train employees on WCM concepts, and lead FI workshops.

  • You’re a teacher: You will be key to making sure our employees have the right knowledge for the job and teach people how to use WCM methodology to solve sporadic and chronic problems.

  • You’re a culture & change champion: As we progress towards World Class performance our people need to take more decisions and lead improvement activity. You will be key in setting the road map across the pillars to achieve this goal and drive the culture change through everyday actions.

What You’ll Need To Succeed

Post graduate degree in Mechanical/Industrial Engineering

3+ years of related work experience in manufacturing engineering environment

Must demonstrate a flair for improvement engineering and technical skills. Experience in automation and controls (Allen Bradley), digital solutions, statistical process controls a plus.

2+ years of related work experience (WCM/TPM principles), Six Sigma, confident in applying problem solving tools (5W+1H, 4M, 5 Whys) in manufacturing.

Attention to detail, bias for action, accountability, written and verbal communication skills, data collection and analysis, problem solving, decision-making, teamwork, and judgement

What We Can Offer You

Culture for Growth| Top Notch Employee Health & Well Being Benefits| Every Voice Matters| Global Reach| Life at Unilever| Careers with Purpose | World Class Career Development Programs| Check Out Our Space| Focus On Sustainability


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics by federal, state, or local law. For more information, please seeEqual Employment Opportunity Posters

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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