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WTS Manager (ekaterra)

Job ID:
Workplace Services
Kabirwala, Khānewāl, Punjab
Date posted:

Job Title:  Workplace & Travel Services Manager

Work Location: Khanewal Tea Factory

WL:  WL1

Job Type: Fulltime

About the Tea Business 

With an annual turnover of around €2bn, ekaterra is the world’s largest tea business, with world-class, purpose-driven brands such as Lipton, Pukka, Tazo, T2 and PG Tips. ‘eka’ is a word taken from the Sanskrit language which means unity and one purpose, while ‘terra’ represents the earth and nature. As ekaterra we are truly united in one purpose: growing a world of wellbeing through the regenerative power of plants.

In July 2022, CVC Capital Partners Fund VIII took over the full ownership of the ekaterra business from its previous owner, Unilever. As a standalone entity with a dedicated single-category focus, ekaterra is even better positioned to lead the tea industry, delivering higher growth and value, and a greater impact on the wider world. With 11 production factories in four continents and tea growing estates in three countries, ekaterra is a profitable and growing business whose brands reach hundreds of millions of consumers. It has a presence in over 100 countries.

Under the ownership of CVC, ekaterra has an exciting future ahead with opportunities for increased investments in our iconic brands, our people, and our capabilities. Combining the strength and scale of our brands with a focus on speed and agility, ekaterra is brewing a corporate start-up mindset that’s opening-up new opportunities for its people to flourish every day.

Key Responsibilities:

  • Deliver harmonization and continuous improvement projects aimed at improving cost and service level
  • Identify opportunities to foster a well-being culture by adoption of the services and work with key stakeholders to develop and implement plans to address these opportunities.
  • Drive and adhere to the Safety & Security culture and standards in Workplace & Travel Services.

Facility Management

  • Responsible for R&M of office & fixed assets
  • Supplies & consumables management
  • Cafeteria & food services management
  • Responsible for Guest House Facility management & single POC with the landlord(s)
  • POC to blue collar staff for queries pertaining to workplace management
  • Management of PPE’s & implementation of safety Protocols

Site Security Management:

  • Developing and implementing security policies, protocols and procedures in coordination with local and central teams.
  • Controlling budgets for security operations and monitor expenses.
  •  Recruiting, training and supervising security officers and guards.     
  • Scrap disposal Management
  • Gathering security intelligence and implementing preventative measures.
  • Coordinating responses to emergencies and alarms, as well as compiling incident reports.
  • Maintaining effective liaison with government offices.
  • Preparing surveillance equipment maintenance schedules and facilitating repairs in a timely manner.
  • Ensuring compliance with company policies and security industry regulations.

Travel & Fleet

  • Logistics management for business travel of employees
  • Fleet management & Operational reporting of Pool Vehicles
  • Procurement of company vehicles, insurance & tax payments, and disposal


  • WTS Budget management, reporting & delivering of financial targets
  • Petty Cash management


  • Driving the well-being agenda
  • Security management in liaison with corporate and Site LT
  • Police reporting for foreign visitors
  • Responsible to organize various types of company events
  • Fixed assets management falling in WTS domain
  • Management of employee Relocations & Transfers of luggage
  • Telecom & Mobile Services across all sites.

Skills & Experience

  • Bachelor degree in Business Management or Administration from a reputed institute
  • Experience of minimum 2-3 Years
  • Excellent communication, negotiation, and strategic influencing skills with diverse, multi-functional stakeholders.
  • Embrace a growth mindset with strong dedication to customers.  
  • End to end management, ability to understand the big picture but also comfortable with details and managing the operations.
  • Highly adaptable, self-managed and proactive
  • Good written and verbal English

The qualities we look for in you

The Tea business is made up of a special blend of individuals which make our teams exciting and diverse. To be part of our tea family we are looking for individuals who think Green and are environmentally conscious, who understand the power of simplicity and who are accountable for their actions. We want those who infuse mastery and passion in everything they do to create great products and unforgettable experiences for our consumers.

What's in it for you?

We believe that growth is for everyone, we believe in growing leaders and making space to grow an owner’s mentality and like nature we adapt, we change, and we grow. We believe in connections over hierarchies and (work)levels. We have a 'corporate start-up' approach; we act with speed and agility, and we have the strength and scale of a large corporation. We are building a better world of wellbeing and a better you.

Excited about the Role?

Please apply online. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application.  

Should you require additional information, please contact please contact the Factory HRBP,

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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