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Europe Customer Operations Senior Finance Manager – LOGISTICS & OVERHEADS HUB HEAD

Job ID:
Katowice, Silesia
Date posted:
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Job Purpose

Customer Operations is a Supply Chain function comprising of Logistics, Customer Service & Planning.

Role entails Finance Business Partnering European Customer Operations team on Logistics & Overheads matters. The role will head Customer Ops Finance Hub located in Katowice, Poland that supports all pan-European Finance activities across Transport, Warehousing & Overheads. The role presents a huge opportunity to unlock value for Unilever by ensuring robust Financial framework and unlocking optimisation opportunities to drive Savings & Service improvement.

Hub Head will manage multi-layered team of ultimately 10-15 Managers & Analyst and report into the European Customer Operations Finance Director.

Main Responsibilities

Finance Business Partnering + Financial Planning & Analytics:

  • Prepare Logistics Cost Forecast for Transport & Warehousing

  • Lead month end close activities ensuring accuracy & robustness of reporting

  • Analyse Actuals vs. Forecast variances and prepare summary of root causes for management

  • Together with Logistics Operations team drive Savings & Optimisation initiatives

  • Participate in preparation of Annual Plan & Budget for Logistics

  • Act as Budget Controller & Finance Business Partner for Functional Overheads

  • Drive process standardization, optimization & digitalization for Finance processes

Talent & Teams:

  • Build a winning team of Finance Business Partners

  • Drive effective team collaboration and look for synergies

  • Demonstrate passion for growth, excellence, capability building and agility in a highly VUCA business environment

  • Share knowledge and strive for building a winning finance team

  • Act as knowledgeable, purposeful & motivated manager to diverse team of 10-15 members

All about YOU:

  • 7 or more years of Finance experience incl. line management experience of 7-10 people

  • Former Supply Chain Finance experience at global or regional level is a must

  • Evidence of strong people & team management abilities

  • Experience & passion for process optimisation and digitalisation

  • Structured and well-organised mindset

  • Passion about high performance and working in a diverse team

  • Ability to quickly navigate between detailed and helicopter views

  • Ability to work under time pressure and ability to dynamically prioritise the workload

  • Ability to understand complex dependencies and drive simplification

  • Strong networking skills and ability to build connections with teams spread across the region

  • Dynamic, Flexible and Positive mindset is a must

  • Fluent level in spoken & written English

What we offer:

  • Hybrid work and flexibility

  • Opportunities for the development and improvement of qualifications

  • Sharing the cost of professional training & courses

  • Benefits: life insurance, private medical care, pension fund, sharing the cost of sports activities, and many others

  • Annual bonus

  • Extra days off to take care of yourself and others

  • Unilever store - Our products at attractive prices

  • Company car or car allowance

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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