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Demand and Supply Planning Manager

Job ID:
Supply Chain
Kuala Lumpur, Kuala Lumpur
Date posted:

The Purpose of Role:

As our new Demand & Supply planner, you will be expected to work closely together with our Customer Development team to build an integrated volume plan and to manage short term requests from the business. You will be expected to work closely with cross function team on any new product launches. Besides that, you will be expected to supervise on supply planning to ensure demand-supply reconcile accordingly.

Team Structure:

  • Reporting to: Demand & Supply Planning Manager (Lead).

Key Responsibilities:

Demand Planning

  • Leading the demand planning process for all Malaysia & Singapore-based verticals.

  • Sales analysis and understanding key trends.

  • Ensuring 24-month rolling forecast is available and is communicated to all sourcing units through different IT systems for operational planning purposes.

  • Consolidating demands from other business centres.

  • Preparing a long-term forecast (5-year horizon), taking inputs from the business on long-term growth ambitions and submitting the same to the global category Supply Chain teams for capacity planning.

  • Work closely with the network planners to build innovation forecast into the demand plan.

  • Drive collaborative forecasting with top customers.

  • Ensure all master data is in place for uploading demand in different systems.

Operational Supply Planning

  • Liaising regularly with sourcing units to review supply plans against customer forecasts and orders.

  • Consolidating supply plans from all sourcing units and sharing the same with the customer service teams.

  • Attending regular Regional Category Demand and Supply Reconciliation (RCDSR) or Rough Cut Capacity Planning (RCCP) meetings and identifying short-term capacity constraints, highlighting these to the business and providing contingency plans.

  • Preparing the loss-tree analysis for all the non-supplied orders.

  • Reviewing KPIs with the sourcing units at the end of each planning cycle.

  • Monitoring and leading the offshore supply planning operations.

Sales and Operations Planning

  • Driving Sales & Operations Planning (S&OP) process in the business (starting from identifying gaps in forecasts vs. targets, orders vs. forecasts and then finally supply vs. orders).

  • Reconciling demand and supply by working closely with the sourcing units and providing a constrained demand plan based on the inputs received.

  • Ensuring unconstrained and constrained demands are loaded in Anaplan regularly.

  • Working with finance on the cash up process.

Inventory planning

  • Defining the planning strategies at a “customer-sourcing unit-SKU” level based on forecast and replenishment strategy (make-to-order vs. make-to-forecast).

  • Defining stock-holding principles for the make-to-forecast Stock Keeping Units (SKUs).

  • Defining stock replenishment guidelines and ordering frequency based on different planning cycles for each sourcing unit.

  • Monitoring days-on-hand (DOH) against target and identifying improvement opportunities.

  • Managing slow-moving and obsolete stocks (SLOB) by highlighting slow and non-moving stocks to the business to generate appropriate actions.

Sourcing Network Optimization

  • Sign off the Unilever International (UI) sourcing strategy with the global supply chain team.

  • Work with UI finance and Global Supply Chain teams to identify opportunities for sourcing network optimization basis predefined selection criteria (service, cost, etc).

  • Drive supply chain cost reduction through sourcing network optimization.

Capacity Interlocking to support business growth

  • Interlocking of up to 24-month capacity (medium-term) with the sourcing units and cluster product group Supply Chain (SC) based on forecast agreed in the Sales & Operations Planning (S&OP) meeting.

  • Interlock 2-5 years capacity (long-term) with the Global SC team.

  • Identify UI-driven CapEx requirements based on discussions with Global Supply Chain team and share these to the Unilever International (UI) business and finance teams for appropriate evaluation and underwriting.

Systems and Capabilities

  • Rolling out key IT systems like Anaplan to help in demand and supply planning activities.

  • Working with IT business partners to drive automation in the areas of demand and supply communication between different IT landscapes.

  • Centralizing plan capability.

Performance Management

  • Driving accountability and process improvement based on key performance metrics such asForecast Error and Bias and Demand Hygiene.

Key Stakeholders:

Internal: Unilever Sourcing Units, Unilever Category Supply Chain, Central & Eastern (CEE) supply Chain, Multi-Country Organisation (MCO) departments, UL Plan Community (Global and Regional), Country Category Business Teams (CCBTs), Customer Development teams.


No travel is required.

Essential Experience/Skill/Knowledge:

  • Bachelor’s degree in Supply Chain, Logistics or Engineering.

  • Minimum of 5 years of work experience demand and supply planning in Supply Chain.

Desirable Experience/Skill/Knowledge:

  • SAP APO system knowledge.

  • Ability to think analytically and act across functions and along with processes, strong growth mindset.

  • Strong team spirit, proactive approach to issues and opportunities.

How to Apply:

Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.

About Unilever:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Malaysian households use our products to feel good, look good and get more out of life-giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we will work to help you become a better you.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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