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Demand & Supply Planning Manager

Job ID:
Supply Chain
Kuala Lumpur, Kuala Lumpur;
Date posted:

Who You Are and What You’ll Do

As our new Demand & Supply Planning Manager, you will be expected to work closely together with our cross functional team to build an integrated volume plan and to collaborate on key business priorities. You will be a key member delivering on any new product launches. You will be accountable to drive key supply chain performance metrics. Moreover, you are expected to ensure consistent and complete demand-supply reconciliation monthly – integrating our requirements to capacity availability regionally.

Team Structure:

  • Reporting to : Demand & Supply Planning Manager (Lead)

Your Role/Key Responsibilities:

Demand Planning

  • Lead the demand planning process for all Malaysia & Singapore-based vertical.

  • Perform sales analysis and understanding key trends.

  • Ensure 24-month rolling forecast is available and is communicated to all sourcing units through different IT systems for operational planning purposes. 

  • Consolidate demands from other business centres. 

  • Prepare a long-term forecast (5-year horizon), taking inputs from the business on long-term growth ambitions and submitting the same to the category Supply Chain teams for capacity planning. 

  • Work closely with the network planners to build innovation forecast into the demand plan. 

  • Drive collaborative forecasting with top customers. 

  • Ensure all master data is in place for uploading demand in different systems. 

Operational Supply Planning

  • Liaise regularly with sourcing units to review supply plans against customer forecasts and orders. 

  • Consolidate supply plans from all sourcing units and sharing the same with the customer service teams. 

  • Attend regular Regional Category Demand and Supply Reconciliation or Rough Cut Capacity Planning meetings and identifying short-term capacity constraints, highlighting these to the business and providing contingency plans. 

  • Prepare the loss-tree analysis for all the non-supplied orders. 

  • Review KPIs with the sourcing units at the end of each planning cycle. 

  • Monitor and leading the offshore supply planning operations. 

Sales and Operations Planning

  • Drive Sales & Operations Planning (S&OP) process in the business (starting from identifying gaps in forecasts vs. targets, orders vs. forecasts and then finally supply vs. orders). 

  • Work with finance on the cash up process. 

Inventory Planning

  • Define the planning strategies at a “customer-sourcing unit-SKU” level based on forecast and replenishment strategy (make-to-order vs. make-to-forecast). 

  • Define stock-holding principles for the make-to-forecast Stock Keeping Units (SKUs). 

  • Monitor days-on-hand against target and identifying improvement opportunities. 

  • Manage slow-moving and obsolete stocks (SLOB) by highlighting slow and non-moving stocks to the business to generate appropriate actions.

Sourcing Network Optimization

  • Sign off the Unilever sourcing strategy with the supply chain team. 

  • Work with finance and Supply Chain teams to identify opportunities for sourcing network optimization basis predefined selection criteria (service, cost, etc). 

  • Drive supply chain cost reduction through sourcing network optimization. 

Capacity Interlocking to Support Business Growth

  • Interlock of up to 24-month capacity (medium-term) with the sourcing units and cluster product group Supply Chain based on forecast agreed in the Sales & Operations Planning meeting. 

  • Interlock 2-5 years capacity (long-term) with the Supply Chain team. 

Systems and Capabilities

  • Roll out key IT systems like Anaplan to help in demand and supply planning activities. 

  • Work with IT business partners to drive automation in the areas of demand and supply communication between different IT landscapes. 

  • Centralize plan capability.

Performance Management

  • Drive accountability and process improvement based on key performance metrics such as Forecast Error and Bias and Demand Hygiene. 

Key Stakeholders:


  • Other members of the Customer Development Leadership Team

  • Customer Strategy and Planning team

  • Customer Development Operations team

  • Supply Chain & Finance business partners


10% of the time for travelling.

What You’ll Need To Succeed

  • More than 9 years of business experience, preferably with diverse experience in Distributor, Modern Trade & Customer Strategy and Planning.

  • Strong customer-facing experience and proven track record is a must  

  • Proven people management capabilities.

How to Apply:

Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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