Skip to main content

ekaterra - Logistics Assistant Manager

Job ID:
Supply Chain
Kuala Lumpur, Kuala Lumpur
Date posted:

About Ekaterra

Unilever is proud of its tea business ekaterra, the biggest in the world, with world class purpose driven brands such as Lipton, PG tips and Pukka. eka stands for unity and one purpose while terra stands for earth and nature. As ekaterra we are united in one purpose: growing a world of wellbeing through the regenerative power of plants. Recently Unilever announced that it had agreed to sell ekaterra to CVC Capital Partners Fund VIII.

Present in more than 100 countries, ekaterra generated revenues of €2 billion in 2019. With 11 production factories in four continents and tea growing estates in three countries, ekaterra is a profitable and growing business offering a world of wellbeing with the regenerative power of plants to hundreds of millions of consumers. As a standalone entity, ekaterra is even better positioned to lead the industry with dedicated focus driving greater growth and value.

Under CVC’s ownership, ekaterra has an exciting future ahead with opportunities for increased investments in our brands, our people and our capabilities.  Combining the strength and scale of its global iconic brands with speed and agility, ekaterra is brewing a ‘corporate start-up’ mindset that’s opening-up new opportunities to flourish every day – both for its business, and its people.

At ekaterra, we work alongside people who put consumer love at the heart of every decision. Diverse minds who celebrate new ideas, share our values and the commitment we have for the wellbeing of all. In return, we create an environment that gives our people space and freedom, where they can grow as leaders. A connected community where ideas can thrive. Where you explore new challenges. Learning all you need to master your field, and even more about yourself.

Be part of this amazing blend. Join our collective and help us grow a better world of wellbeing and a better you.

The qualities we look for in you:

ekaterra is made up of a special blend of individuals which make our teams exciting and diverse. To be part of our blend we are looking for individuals who think Green and are environmentally conscious, who understand the power of simplicity and who are accountable for their actions. We want those who infuse mastery and passion in everything they do to create great products and unforgettable experiences for our consumers.

What's in it for you?

We believe that growth is for everyone, we believe in growing leaders, and we believe in making space to grow an owner’s mentality.  Like nature, we adapt, we change and we grow. We believe in connections over hierarchies and work levels. We have a 'corporate start-up' approach; we act with speed and agility and we have the strength and scale of a large corporation. We are building a better world of wellbeing, and a better you.

Your Role:

This role has 2 responsibilities

60% of the role will be responsible for the end to end logistics for Malaysia, Japan and distributor market in Australasia. This includes managing 3rd party logistics providers (3PLP) as well as managing primary transport, secondary transport and warehousing logistics operations across the geography, ensuring service to customers and delivering year on year improvements and cost savings via your team located across several countries. This role will as well be responsible for the smooth transition from a Unilever Operation (under TSA) into a ekaterra independent operation. This includes the design and planning of future network changes as well as contract/ 3rd PLP changes.

40% of the role is responsible for the Ocean and pre-/on carriage transport from ekaterra’s suppliers to ekaterra’s factories or external warehouses storing goods prior they’re converted into finish goods product. This includes managing 3rd party logistics providers (3PLP) as well as arranging (inbound) transport operations within given geography, ensuring continuous production at our factories by delivering goods on time in full to destination place. Within your role you will be responsible for smooth transition from Unilever’s operations into an ekaterra’s standalone organization by developing and shaping new organizational setup, implementing new ways of working, tools and systems to ensure end to end compliance for operational activities.

Detail Responsibilities:

60% of the role:

  • Drive logistics operational costs measured as %TO reduction regardless of volume, through efficiency, network optimizations, innovative ways of working across the transport and warehousing space.

  • Drive service to customers (warehousing and secondary transport)

  • Lead smooth transition from a Unilever Operation (under TSA) into a ekaterra independent operation

  • Support for ekaterra SAP go live

  • Drive sustainability within logistics in the Market Unit (MU)

  • Manage relationships with 3PLs in the countries.

  • Support customer engagements with Country SC to create value and build relationships with the trade, including value creation capabilities from logistics.

  • Identify opportunities to improve key performance metrics, develop proposals to develop these opportunities, and implement where feasible.

40% of the role:

  • Receiving and processing all transport orders coming from suppliers or material planners.

  • Respond to routine customer enquiries concerning service ordered

  • Track the status of orders in the IT tools and communicate issues, mitigating solutions

  • Monitor performance of 3PLs

  • Maintain communication daily with involved parties (supplier and factory) and take action responding on their needs

  • Monitor, identify and implement improvement opportunities on Cost and Service (incl. coordination with procurement)

  • Balance the operational trade-offs between cost, capacity constraints, and service by proposing and implementing creative solutions

  • Support the evaluation and selection of new 3PLs

  • Support regional stakeholders and logistics leads

  • Implement new transport lanes if required/ Implement new 3PLs if required

  • Monitor the IT systems and ensure compliance of all operational procedures

  • Participate in external and internal meetings

  • Support implementation of new IT systems for ekaterra

  • Take over related activities into ekaterra’s operations, driving standardization and improvements

  • Coordinate on a daily basis with customs clearance with nominated brokers for import and export.

  • Aligning external issues for import clearance with Government Authorities such as (PTA, Customs, P&P Department and PSQCA.

  • LC & BC management for import and export shipments.

  • Manage Supplier payment process with Bank for import and export shipments.

  • Coordinate with TBO’s for timely shipment arrivals.

  • RM – DOH management and Inventory closing on each month.

  •  Coordinate with planning team on export orders.

  • Liaison with forwarding agent on vessel rates, booking and shipping documentation for import and export.

Stakeholder Management and key interfaces:

  • Responsible for (inbound) logistics between suppliers, ports, warehouses and factories

  • Engagement with material planners to define service requirements

  • Engagement with factories to define service requirements

  • Reports to MU Logistics Lead and global control tower lead


  • Sourcing units, Planning functions, Sales team, O2C team, other ekaterra’s Logistics units outside your geography


  • 3PL suppliers, material suppliers, freight forwarders, Sourcing Units, customs brokers

Required Experiences and Skills:

  • Supply Chain and/or Logistics experience in FMCG or other relevant industry (Retailer or 3PL environment)

  • Fluent in English and Chinese

  • Strong project management skills

  • Strong financial and business acumen

  • Strong communication skill

  • Proficiency in MS Office applications

  • Transport Management System knowledge

  • Willingness to work in line with various time zones

Who we are looking for:

  • Results-oriented, proactive thinker with a focus on continuous improvement and customer service

  • Strong verbal and written communication skills to effectively interact with external and internal parties and the ability to function effectively as part of a team to gain cooperation of individuals across the organization

  • Ability to work in a challenging business environment, to demonstrate flexibility by managing numerous priorities concurrently and ability to work under pressure to meet deadlines
    Strong attention to detail and analytical skills

  • Independent self-starter, ability to discover opportunities and grow the business

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Join our talent network

Do you want to stay informed of new roles and programmes, receive interesting updates and relevant content? Then become part of our Unilever talent community so you know what’s going on when.

Join now

Sign up for job alerts

Make sure you see job opportunities when they become available. Just leave a few details below to stay up to date with jobs that suit you and your skills.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

  • Supply Chain, Kuala Lumpur, Kuala Lumpur, MalaysiaRemove

Connect with us

We’re always looking to connect with those who share an interest in a sustainable future.

Contact us

Get in touch with Unilever PLC and specialist teams in our headquarters, or find contacts around the world.

Contact us