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SEA Agile Coach (12-months contract)

Job ID:
Human Resources
Kuala Lumpur, Kuala Lumpur
Date posted:

About the Role:

This exciting role will act as an accelerator for the Business Unit’s agile journey. You are a change agent with a passion for coaching and empowering teams to transform their behaviors. You will help develop multi-disciplinary squads in the Business Unit into high-performing teams that embody and apply the agile mindset and practices on the highest value work as determined by the Business Group (BG). 

Background & Purpose

To win in today’s environment and grow our business, we need to set up for success to behave with agility. Agility starts with the right mindset, which is grounded in core values and principles – you do not “do” agile; you “are” agile. It is an approach that is rooted in experimentation, consumer connectivity, simplification, and trust and empowerment in your people. Ultimately, this drives growth by being able to move faster (speed), with a more engaged workforce, that is closer to the consumer. All of this is underpinned by the key ingredient of psychological safety and welcoming a learn-fast mentality, where equal voice is encouraged.

The outcome-based goals and end-to-end autonomy in the new Compass organization are agility come to life – Agile will be the “how” of the new Compass organization. It is built upon the proven theory that organizations can increase their value delivery in a VUCA world, not by asking teams to work harder or longer, but by being ruthlessly prioritized, focused, and highly disciplined in how we work. These agile coach roles will be accelerators for Business Units (BU) and leaders to turbocharge their agile journey – exciting opportunities to make an impact in the organization!

Who You Are and What You’ll Do

  • You’re a dot connector: You have a problem-solving mindset and love working with ambiguity, developing new solutions and challenging the immune systems within the n corporation.

  • You’re a teacher, a guru: You can make the most complex things easy to understand and you thrive on training people on new techniques and tools.

  • You’re a paradox navigator: You are flexible and adaptable and can envision solutions that will not be obvious.

  • You’re a culture and change champion: You are passionate about transforming the way people think about work and enjoy breaking the mould to unlock trapped capacity and energy.

  • You’re a partner: You will partner with your BG/BU leadership to focus on the highest value of work.

Team Structure:

  • Reporting to: Director of Agile Expertise

Your Role/Key Responsibilities:

Primary Responsibilities:

These positions will:

  • Be within a Business Unit (BU), supporting the BU Leadership Team and/or supporting the BU dedicated to a specific BG priority within a BU – may be more than one coach per BU.

  • Reporting to one of the five Enterprise Agile coaches – a great opportunity to learn from a more senior coach and work within an agile team!

  • Be full-time. It will be a 100% role as an agile coach. This will not be an integrated role but fully dedicated to agile coaching. 

  • Be an accelerator – these roles are intended to take us, further, faster, so a great opportunity to make an impact.

Main Responsibilities:

Enabling the Compass way of working for the Business Unit’s highest priorities.

  • Modelling behaviors to support the organization’s transformation.

  • Actively creating and maintaining the culture within your Squads and Groups

  • Helping embed the “nervous system” of the new way of working (e.g., cross-functional collaboration) within your Squads and across the organization.

Providing coaching, support, and guidance to Squad members and all relevant stakeholders to influence Agile culture and behaviors.

  • Reinforcing the right culture, behaviors, and mindset within your Squads and across the organization, based on the organization leadership principles (e.g., continuous improvement, MVP mindset)

  • Enabling Squads to realize their mission and deliver on their OKRs

  • Helping to anticipate and resolve potential blockers, e.g., resource constraints or skill gaps, that prevent the Squad from doing its best work

Assessing and enhancing Agile maturity of Squads through data-driven assessments (e.g., Pulse Checks, Intervention Coaching).

  • Fact gathering and diagnosing agile maturity of teams to design interventions to improve the Squad’s performance

  • Observing and engaging with individual Squad members to identify opportunities to improve Agile performance and providing training/resources to equip Squad members for success

What You’ll Need To Succeed

  • You have demonstrable affinity and practical experience with agile work.

  • You are an accredited agile coach, and/or have strong knowledge of Agile, Scrum, Lean and other key practices.

  • You have made an impact in the business based on broad substantive business knowledge and experience.

  • You have demonstrable training, coaching and facilitation experience.

  • You have a good track record in achieving cultural change and/or knowledge of change management.

  • You have strong business acumen and knowledge of the organization.

  • You can communicate at various levels and be able to listen and give feedback.

Leadership in You

Skills and leadership behaviors can only be demonstrated in context. The critical skills and leadership behaviors should be demonstrated across the below critical experiences:

  • Experience assessing agile maturity of teams and developing targeted interventions to improve the team(s) ways of working and value delivery.

  • You have coached product owners on backlog management and effective prioritization to help the team deliver value incrementally and iteratively.

  • You have coached team members on effective team facilitation, helping them to ensure continuous improvement in team performance and value delivery.

  • You have applied judgement on how to influence and partner with senior stakeholders to make them feel closer to the work of the agile teams while coaching them on key leadership behaviors required to empower the team.

  • You have experience onboarding a new team to agile ways of working, including providing training on agile fundamentals, and helping them develop their backlog and team norms.

  • You role model the agile mindset and behaviors in how you operate and demonstrate a continuous learners’ mindset in developing your knowledge and skills of Agile mindset and practices.

How to Apply:

Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.

About Unilever:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Malaysian households use our products to feel good, look good and get more out of life-giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we will work to help you become a better you.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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