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Unilever Future Leaders Programme (UFLP) Customer Development 2022 - Malaysia

Job ID:
Customer Development
Date posted:

Our Future Leaders Programme will ignite the leader in you. This unique programme is designed to develop Unilever’s Future Leaders (UFL) by providing challenging and purposeful opportunities that accelerate their readiness to take on business leadership roles.

Unilever Future Leaders Programme (UFLP) Customer Development - Malaysia

The Unilever Future Leaders Programme is designed to prepare Unilever’s Future Leaders by giving them challenging jobs that prepare them for business leadership roles. The Programme encompasses rotations within and across functions in an accelerated learning environment. This includes international stints, extended leadership contact, formal training, and professional development.

How exactly do you make some of the world’s most popular brands even more popular? How do you take products that in some cases have a 100-year heritage behind them and bring them up to date? How would you position a new product in a competitive market? How would you persuade retailers to take it on, to put up new displays, to take the risk of buying lots of stock for something new and unfamiliar?

Within Customer Development (Sales), you will take on these challenges and bring our beloved brands to life for our customers, shoppers, and consumers. You will be on the front lines, working as an ambassador for our products, making sure people forget the competition and think of Unilever first. You will be responsible for managing relationships and strategically partnering with our key retailers and business partners. It requires the passion to drive our business and to deliver customer value at the same time.

Over three placements, we’ll make sure you gain broad experience in several different areas to develop your commercial expertise, for example:

  • Customer Management (Sales) – You will build relationships, analyse relevant data, own financial forecasting, agree on a tailored business plan, or negotiate promotions

  • Category Management - You will oversee a category of products, become an expert on the marketplace and our competitors, and advise customers on suitable ranges for their shoppers

  • Shopper Marketing – You will work closely with both the Customer Management teams, and Marketing team, to develop retailer-specific media plans, to activate key brands.

  • Business Operations – You will work closely with Marketing, Finance and Supply Chain functions, as well as the Customer Development teams to manage the link between brand ammunition and customer execution within a specific product category.

  • Brand Building – You will have the opportunity to do a placement in marketing and get exposure to commercial marketing working with iconic brands like Dove, Persil, Sure and Marmite, managing brand mix across all their elements.

Key Features of UFLP

  • Attract top-tier graduates who aspire to succeed in world-class careers.

  • Select graduates who have the knowledge, skills, ability and attitude to become Unilever’s future leaders, achieving and performing in a managerial role within 3 years.

  • Accelerate the development of this top talent through early international exposure, job rotations and structured ongoing education.

  • Hands-on experience in business challenges.

  • Work with experts across multiple disciplines.

  • Duration: 3-year programme.

  • Location: Malaysia - more than 50 countries recruit for UFLP.

Who do we look for?

  • Fresh graduates or a maximum of 3-years of working experience.

  • Bachelor's Degree in any field of study.

  • Malaysian nationality.

  • Willing to travel - geographic mobility.

How to Apply:

Please apply online and add your updated resume. Life at Unilever is a lot of fun – just like our application process! Check out what you'll experience when you apply for one of our Unilever Future Leaders Programmes:

Online Application Digital Gamification Digital Interview Virtual Discovery Centre Onboard by April 2022

The interested candidate is invited to apply online and submit your updated resume to Unilever Careers Site (Graduates) before the closing date on 16 December 2021.

In the application form, there is a possibility to upload your CV. This will only be used for filling in your personal details and is not part of the selection process.

Important note:

To receive correspondence and communication about your application, please ensure your mobile phone number is correctly entered in your application. It is important to regularly check your spam or junk mail folder during the entire recruitment process. Sometimes, it may end up in your spam folder. Any application submitted through this portal will not be handled.

If you have any questions about your application or if you require special arrangements/reasonable adjustments to be made in order to complete any part of the application process, please contact the local Talent Advisory Team via

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About Unilever:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Malaysian households use our products to feel good, look good and get more out of life-giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we will work to help you become a better you.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.


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