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Quality Technician

Job ID:
R-30066
Category:
Supply Chain
Location:
Pietermaritzburg, KwaZulu-Natal
Date posted:
01/14/2022

About ekaterra 

Unilever is proud of its tea business ekaterra, the biggest in the world, with world class purpose driven brands such as Lipton, PG tips and Pukka. eka stands for unity and one purpose while terra stands for earth and nature. As ekaterra we are united in one purpose: growing a world of wellbeing through the regenerative power of plants. Recently Unilever announced that it had agreed to sell ekaterra to CVC Capital Partners Fund VIII.

Present in more than 100 countries, ekaterra generated revenues of €2 billion in 2019. With 11 production factories in four continents and tea growing estates in three countries, ekaterra is a profitable and growing business offering a world of wellbeing with the regenerative power of plants to hundreds of millions of consumers. As a standalone entity, ekaterra is even better positioned to lead the industry with dedicated focus driving greater growth and value.

Under CVC’s ownership, ekaterra has an exciting future ahead with opportunities for increased investments in our brands, our people and our capabilities.  Combining the strength and scale of its global iconic brands with speed and agility, ekaterra is brewing a ‘corporate start-up’ mindset that’s opening-up new opportunities to flourish every day – both for its business, and its people.

At ekaterra, we work alongside people who put consumer love at the heart of every decision. Diverse minds who celebrate new ideas, share our values and the commitment we have for the wellbeing of all. In return, we create an environment that gives our people space and freedom, where they can grow as leaders. A connected community where ideas can thrive. Where you explore new challenges. Learning all you need to master your field, and even more about yourself.

Be part of this amazing blend. Join our collective and help us grow a better world of wellbeing and a better you.

The qualities we look for in you:

ekaterra is made up of a special blend of individuals which make our teams exciting and diverse. To be part of our blend we are looking for individuals who think Green and are environmentally conscious, who understand the power of simplicity and who are accountable for their actions. We want those who infuse mastery and passion in everything they do to create great products and unforgettable experiences for our consumers.

What's in it for you?

We believe that growth is for everyone, we believe in growing leaders, and we believe in making space to grow an owner’s mentality.  Like nature, we adapt, we change and we grow. We believe in connections over hierarchies and work levels. We have a 'corporate start-up' approach; we act with speed and agility and we have the strength and scale of a large corporation. We are building a better world of wellbeing, and a better you.

Your Role:

To assist with the quality assurance service to the business in order to ensure that products produced by the company are fit for use by the consumers according to Company’s specifications and standards.

Your Key Tasks:

Inbound

Analyses incoming packaging and raw materials as per sampling plan for non-conformities against company’s specifications and standards and utilizes SAP tool to block and release raw materials

Submits detected non-conformities to the QA Lead, Planning and Production and then follows up with suppliers

Carries out Audits in the factory and packaging material stores to ensure that GMP and CRQS (consumer relevant quality standards) are adhered to

Ensure processing material returns advice and supervises removal of poor quality material from site

Ensures that all transactions are recorded on SAP

Packing Hall

Carries out Factory quality audits on the packed products and decides whether or not to release the finished goods to the trade

Ensures that CRQS (consumer relevant quality standards) checks are being done as per SOP and that any CRQS (consumer relevant quality standards) training is conducted as per need

Ensures that retention samples are kept for all product produced from each line and for each shift.

Monitor WIP and FG for Fines and Bulk Density

Monitor packing lines for product weight controls

Consumer Complaints

Analyses consumer and customer complaints and develop quality assurance improvement systems for the factory. Investigates all packaging related consumer and customer complaints

Laboratory Requirements

Ensures Unilever test methodology is followed

Scoping and spacing of lab equipment where relevant

Blends creation in the absent of a Tea blender

Innovations

Supports all packaging related Innovations

Can decide in consultation with QA and Production Manager whether or not a trial passes due to the quality of functionality of the packaging material on the lines

Reporting

Provide feedback daily on Factory CRQS and ensures that non-conformances are corrected and stopped from going to trade

Skills and Experience

  • National Diploma in Analytical Chemistry/ Biotechnology/ Food Technology OR equivalent relevant to the role e.g. Packaging Technology/ Food Science etc
  • 1-3-year experience in FMCG/ Manufacturing environment
  • 2-5 years Supply Chain experience
  • Working knowledge SAP, fully operational on MS Excel, Word and PowerPoint
  • Analyses data and information and recommend action
  • Investigation of customer complaints working knowledge and experience preferred
  • WCM, ISO, HACCP, Route Cause Analysis working knowledge and experience
  • Packing and raw materials working knowledge and experience preferred
  • Must have managed reports and presentations to all levels including Senior Management
  • Experience with Tea will be an added advantage

Excited about the Role?

Please apply online. Your application will be reviewed against our requirements, and we will be in touch to provide you with an update on the status of your application.  

ekaterra is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you! Therefore, if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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