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Quality Leader Czech and Slovak

Job ID:
Supply Chain
Prague, Hlavní město Praha;
Bratislava, Bratislava
Date posted:


Role is focused on Quality in the Go to Market operations, implementing, executing, improving, ensuring and providing technical quality support to customers, repacking operations, Brand teams in local innovations, promotions, local CMs for Quality Management System compliance, regulatory compliance, product and pack on-shelf quality. This role is also responsible for incident management, Quality Culture Improvement.

Main Accountabilities:

Customer, Consumer & Quality Improvement

  • Initiates proactive management of quality issues with customers

  • Participates on SC projects as Q member

  • Prepares leadership reports, ensures improvement plans are in place

  • Monitors,  and analyses marketplace data from multiple channels to prioritize, escalate and initiate Q improvement activities as appropriate

Regulatory & QMS Compliance

  • Provides coaching and input to warehouse, repackers and other teams during external regulatory audits & inspections and in implementing UL QMS requirements

  • Ensures and verifies ongoing compliance to local regulatory requirements in third party re-packers

  • Validates that new third-party re-packers are capable of meeting UL Quality requirements by conducting technical capability assessments

Incident & Non-conformance management

  • Provides expertise, leadership and support for resolution of Quality issues related to incidents and product non-conformances

  • Reports all marketplace non-conformances (A, B, C incidents) using UL IT tools

  • Leads Local Product Incident management for product related marketplace incidents and consequent actions

Risk management Local Innovations

  • Make sure that proper Risk Assessment / risk management is in place for locally managed innovation projects

  • Provide training to CCBTs on Risk Assessment / risk management techniques

  • Participate in local innovations, by providing expertise, auditing new Collaborative manufacturing partners, gap closing

Local CM support

  • Provide support to local CMs in implementing UL Quality Standards and in integration together with European Capability Team

Quality Culture

  • Deploys UL Quality strategy, governance and goals through MCO activities

  • Provides Quality leadership to influence Quality culture through activities to create passion for products and brands, visibility for quality, quality messaging in non-SC company initiatives and coaching of cross-functional leadership across the MCO

  • Builds Quality talent in MCO through recruitment, coaching, succession planning and training

  • Participates in local external industry associations

  • Supports preparation of standards training materials

Key Interfaces:

  • Local Quality team

  • EE Quality Team

  • M&A Quality Teams

  • Senior business leaders

  • EU Quality Leadership Team

  • EU Quality Capability Teams

  • Consultants & External partners/ collaborators

  • Authorities

Key requirements:

  • University degree in technical area, Food engineer or Chemical engineer

  • Fluency  in  English, Czech or Slovak language on good level

  • Minimum 5 years experience in technical area (Quality or R&D, Food)

  • Clear and concise written and spoken communication skills.

  • Ability to present written information in a structured and balanced way appropriate to the needs of the reader.

  • Skill in completing multiple tasks and projects in parallel.

  • Substantial organizational and analytical skills, ability to pay attention to details.

  • Ability to transform data into action.

  • Influencing Skills

We offer:

  • Competitive salary, performance based annual bonus

  • Various benefit package, laptop and mobile phone 

  • Home office (flexibility you work from home or office)

  • Opportunity to buy Unilever products at discounted price in the employee shop; 

  • Real learning opportunity in a multinational environment; open and friendly company culture

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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