E-Commerce Executive

JOB TITLE: E-Commerce Executive

JOB LOCATION: Singapore
RELOCATION TERMS: Local terms

About Unilever

Unilever is one of the world’s leading suppliers of Beauty & Wellbeing, Personal Care, Home Care, Nutrition and Ice Cream products, with sales in over 190 countries and products used by 3.4 billion people every day. We have 127,000 employees and generated sales of €60.1 billion in 2022.

Our vision is to be the global leader in sustainable business and to demonstrate how our purpose-led, future-fit business model drives superior performance. We have a long tradition of being a progressive, responsible business.

The Unilever Compass, our sustainable business strategy, is set out to help us deliver superior performance and drive sustainable and responsible growth, while:

• improving the health of the planet;

• improving people's health, confidence and wellbeing;

• and contributing to a fairer and more socially inclusive world.

For more information about Unilever and our brands, please visit www.unilever.com.

ABOUT THE ROLE

To lead & drive exponential & profitable growth of Marketplace (Shopee/Lazada) & Social Commerce (Tiktok).

To support Channel Lead in performance monitoring including but not limited to updating monthly score card, execution, and performance monitoring of digital commerce platform.

d-Commerce continue to be the focus of the industry and in Unilever. Unilever Singapore aims to be in the front seat in this channel with aggressive growth post-Covid. Current d-Commerce business is dominated by Pure Players followed by Omni channel. We are aiming to strengthen our position in this channel by winning in Marketplace & Social Commerce as well as improving our fundamentals with the existing customers.

KEY RESPONSIBILITIES:

• Full top & bottom-line accountability to achieve internal & external growth targets

• To work with Retail Innovation & Brand Team to implement 7 basics i.e. Search, Perfect Name, Hero images, Product content, Visual/Text Rating & Reviews, repertoire recommendation in in order to deliver a distinguished and pleasant shopping experience on both desktop and mobile environment. Track and monitor the execution on both desktop and mobile on monthly basis. To prepare a perfect store scorecard with retail innovation as part of the monitoring status

• Manage and collaborate with brand team / digital marketing team / CSP team to drive impactful eCommerce plan. Design, manage and execute eCommerce activities to drive penetration, bigger basket size and premiumisation. To conduct a monthly governance meeting for updates on performance and forward planning commitment

• Close collaboration with retailers and e-enabler to drive joint business plan yearly to deliver a win-win plan and to land as per agreed plan with tracking and monitoring. Regular weekly/monthly meeting to discuss performance, effectiveness of activities and forward plans

• Support and manage e-enabler to ensure that Unilever eCommerce ambition is integrated into e-enabler strategy. Develop plans that are profitable to both Unilever and e-nabler while ensuring the shoppers are excited and attracted to make the purchase

KEY REQUIREMENTS:

• Experience in eCommerce (essential)

• Interact and negotiate confidently with customer (desirable)

• Strong business acumen (desirable)

• Fast to adapt to change in market place (essential)

• Knowledge of digital marketing (desirable)

• Lead and collaborate across functional team (desirable)

• Strong team player

• Strong bias for action

• Basic understanding of eCommerce world; constantly updated on new news 

• Conceptual thinking process with ability to capture trends and to creatively develop plans to capitalise the trend

• Strong interpersonal and communication skills

• MS Office Skills (Excel, Power Point)

• 40% of the time for travelling within Singapore

TO APPLY

Please apply online by clicking on the “Apply” button. Your application will be reviewed against our requirements. Should you not meet our immediate requirements, your profile will be registered in our talent pool system, and we will match your profile to suitable future vacancies.

You will be able to access your status update through the candidate tracking link.

Thank you for your interest and application.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.