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Assistant Key Account Manager (HoReCa) - Food Service (Melaka-based)

Job ID:
Customer Development
Skudai, Johor;
Kuala Lumpur, Kuala Lumpur;
Date posted:
This job supports remote working
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The Purpose of Role:

A successful Key Account Asst. Manager accountable for the assigned geography on the sales, as well as improve sales turn over in Hotel, Restaurant, Cafe (Horeca customers and operators, carry out basic cooking demosupporting by Chefmanship assets, recipe sharing and product application activities to grow market share.

Team Structure:

  • Reporting to: Distributor Account Manager

Key Responsibilities:

  • Handle existing customer accounts for sales expansion, develop existing customer or open new accounts within territory area, to ensure new SKU penetration, to execute marketing promotion activities/channel activation.

  • Focus to promote core category product's range while doing normal duty.

  • Responsible to deliver expected sales growth and meeting company target. 

  • Handle customers’ needs or order on daily operation,

  • Cooking demo for customers to maximise SKU range use in the outlets. 

  • Attend sales training course and development programmes and put the learning into practice.

  • Continuously build good relationship with customer.

  • Communicate and co-ordinate with colleague and others department to meet customer satisfaction.      


50% of traveling time is required.

Essential Experience/Skill/Knowledge:

  • Relevant experience in field sales/key account management/modern trade.

  • Experience in FMCG or Food Service industry.

  • Good knowledge and connection in Horeca business.

Desirable Experience/Skill/Knowledge:

  • Passion for Growth: to demonstrate “Can-Do “attitude and leadership to reach outstanding growth levels.

  • Change Catalyst: To initiate & drive necessary changes.

  • Develop self and others. Strong coaching and interpersonal skills. Able to lead, manage and drive the team.

  • Have a basic Culinary Skill.

  • Good negotiation skill.

How to Apply:

Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.


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