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Product Developer

Job ID:
South Burlington, VT
Date posted:

Product Developer

Role & Responsibilities – your purpose

Job description

This role is in Ben & Jerry’s global R&D team which is part of the Ice Cream business unit in North America.

To ensure Ben & Jerry’s has the best ice cream made in the best possible way, its R&D team plays a key role in delivering renovation, innovation, value improvement and quality improvement throughout the portfolio of Ben & Jerry’s super premium, ice-cream products

The candidate will help deliver new flavors, as well as support and lead business continuity and material efficiency projects. The duties include, but are not limited to:

  • Scoping and development of product ideas, flavors, designs and formulation for scoop shop and pint flavors
  • Support business continuity, cost savings and waste reduction activities
  • Preparation and flavor evaluation of laboratory samples and product prototypes
  • Assessment and on-boarding of new ingredients and/or suppliers
  • Conducting structured team assessments for review and approval ingredients and finished products
  • Management of product specifications and nutrition labelling
  • Organization R&D factory trials in the GDC/RDC lab, in pilot plants and in sourcing units to ensure we have successful product launches.
  • Regularly, reviewing and reporting project status and updates to project technical leader and marketing project leader.
  • Working with cross-functional team members to execute projects

The role requires the ability to organize and execute 5 or more different projects across multiple regions in parallel and at a fast pace, while still managing everyday tasks and duties to support the R&D department.

Skills & Experience

Given Ben & Jerry’s unique position within Unilever, the ability to build excellent relationships within both Unilever and Ben & Jerry’s will be essential. We are looking for people who can ultimately leverage the marketing excellence and operational effectiveness that is built by Unilever – while preserving the 3 part mission and community of connectivity within Ben & Jerry’s. Having the right energy and attitude to connect both parts of our organisation will be critical for success.

The ideal candidate needs to be passionate about food and excited about identifying new ingredients and new opportunities for differentiating Ben & Jerry’s in the world of ice cream. The ideal candidate would also have the ability to combine those ingredients in creative ways that are both novel and delicious. Prior culinary training would be considered a big plus. Being a “foodie” is equally important.

Other required skills/experiences – hard skills needed for the role:

  • University degree/diploma in food science/technology. BS/BA in Food Science/Technology/Nutrition or related field
  • Candidates are expected to have 3-5 years’ experience in the food industry, preferably in product formulation. Experience in Ice Cream product development would be an advantage but not required.
  • Consumer orientation: would need to reach out to the B&J’s Brand Team to get insights and understanding of the B&J’s consumer and their differences across countries.
  • Proven communication and interpersonal skills, ability to work with cross functional teams.
  • Computer proficiency with a focus on data and specification management is preferred.
  • Creative problem solver. Ability to use Unilever development tools (PLM, Innoplan, BLUE etc.) is a bonus.
  • Ability to be proactive in the face of new challenges and changing environments

Travel requirements

It is anticipated that the candidate may be required to support factory trials in Vermont and possibly additional factories within the US. Frequency will vary, but usually 6-8 times per year.

Our people profile

To support out 3-part mission, Ben & Jerry’s also has an outspoken people-mission. We look for people with these characteristics to strengthen our team:

  • Purpose-driven: passion and drive to make a real impact with through our Social Mission
  • Empathy: curious to collaborate with a variety of personalities and styles and to build excellent relationships with internal & external stakeholders – this includes cross-functional relationships and striving for collaborative success
  • Mastery: continuously learn, grow and develop to contribute to B&Js
  • Autonomy: dare to make choices and take ownership
  • Activism: interested in bringing about political or social connectivity


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  For more information, please seeEqual Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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