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Billing and Cash Applications Supervisor - ekaterra

Job ID:
Supply Chain
Suffolk, VA
Date posted:

Job Title:  Billing and Cash Applications Supervisor– ekaterra

Job Type: Fulltime

Work Location: Suffolk, VA

Who we are…and what we do:

With an annual turnover of around €2bn, ekaterra is the world’s largest tea business, with world-class, purpose-driven brands such as Lipton, Pukka, Tazo, T2 and PG Tips. ‘eka’ is a word taken from the Sanskrit language which means unity and one purpose, while ‘terra’ represents the earth and nature. As ekaterra we are truly united in one purpose: growing a world of wellbeing through the regenerative power of plants.

In July 2022, CVC Capital Partners Fund VIII took over the full ownership of the ekaterra business from its previous owner, Unilever. As a standalone entity with a dedicated single-category focus, ekaterra is even better positioned to lead the tea industry, delivering higher growth and value, and a greater impact on the wider world. With 11 production factories in four continents and tea growing estates in three countries, ekaterra is a profitable and growing business whose brands reach hundreds of millions of consumers. It has a presence in over 100 countries.

Under the ownership of CVC, ekaterra has an exciting future ahead with opportunities for increased investments in our iconic brands, our people, and our capabilities.  Combining the strength and scale of our brands with a focus on speed and agility, ekaterra is brewing a corporate start-up mindset that’s opening-up new opportunities for its people to flourish every day.

At ekaterra, we put consumer love at the heart of every decision. We celebrate diverse thinkers who take personal ownership to connect ideas and make impactful things happen; people who share our values around humanity and courage and give their commitment to nurturing the wellbeing of all. In return, we offer a working culture that gives our people freedom and flexibility, and where they can grow both personally and professionally to master their field.

Be part of our amazing blend. Come and grow yourself and, in turn, help us to grow a world of wellbeing.

Your Role:

This permanent role will report to the Americas O2C Regional Hub Manager. The Americas Billing & Cash Applications Supervisor will lead Billing & Cash Applications activities for Americas leading a team of Americas Billing & Cash Applications Specialists. The Americas Billing & Cash Applications Supervisor will also support in building up a team through recruiting Americas Billing & Cash Applications Specialists.

  • Lead a team of Billing & Cash Applications Specialists in a high quality, efficient, effective Billing & Cash Applications unit for Americas.

  • Accountable for application of payments against invoices ·

  • Accountable for investigation of unapplied cash ·

  • Accountable for reconciliation of customer accounts ·

  • Accountable for monitoring of billing exceptions ·

  • Accountable for resolution of billing issues ·

  • Accountable for reissue of bills where required ·

  • Accountable for ensuring bank vs G/L are aligned ·

  • Ensure that Billing & Cash Applications in Americas meets all the operational and financial performance targets and obligations for Billing & Cash Applications process ·

  • Collaborate with cross-functional stakeholders to ensure business and customer needs are being met

  • Manage recruitment of Billing & Cash Applications Specialists for Americas Support with training of new team of Americas Billing & Cash Applications Specialists to ensure full readiness for go-live.

Skills and Experience:

  • Bachelor’s degree in Sciences or business (preferably Finance and/or Economics) ·

  • At least 5 years business experience preferably in Billing and Cash Application processes ·

  • Familiar with SAP functionalities (with preference for SAP S/4HANA experience) ·

  • Good verbal and written communication skills ·

  • Action orientated to deliver results under time pressure ·

  • Excellence in line management ·

  • High analytical skills ·

  • Proven track record on improvement performance ·

  • Service oriented attitude ·

  • Able to adapt to changes quickly ·

  • Fluent in English language [plus additional languages as required by Americas.

What's in it for you:

We believe that growth is for everyone, we believe in growing leaders, and we believe in making space to grow an owner’s mentality. Like nature, we adapt, we change and we grow. We believe in connections over hierarchies and work levels. We have a 'corporate start-up' approach; we act with speed and agility and we have the strength and scale of a large corporation. We are building a better world of wellbeing, and a better you.

For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  For more information, please seeEqual Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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