Leading the Customer Planner team to develop accurate promo and non-promo management planning and execution by supporting Account Management team in developing and executing Customer Business Plans, ARO analysis, understanding forecast and post event analysis.
Customer Planner Team Lead drives the process and system transformation of Promotional and Non-promotional CD processes, while ensures effective way of working between Account Management and Customer Planner team.
Responsible for setting the direction for the team to efficiently run and optimize plan and execute processes in the market
Drive direction and align on common strategy and goals with Account Management team
Monitor and deliver of technology and process KPIs and agreed way of working in all Promotional and Non-Promotional plan and execute processes
Facilitate improvement of tool usage, processes and way of working in collaboration with Account Management team
Lead improvement of tool usage processes and way of working within Customer Planner team
Point of escalation in case of technology and process KPIs are not delivered
Participate in quarterly partner plan meetings together with CSP and Account Managers
Owns and maintains guardrail list of Promotional and Non-promotional plan and execute
Facilitate upskilling agenda of Customer Planner team in technology and processes
Minimum 5 years of experience in FMCG company on position requiring high analytical skills, ability to drive processes and system transformation
Fluency in Polish and English (verbal and written)
Successful experience in building and managing teams
Great communication skill and ability to work in cross functional teams
Digital savvy and data driven decision making
Comprehensive experience with MS Office (e.g. Excell), Power BI etc.
Good business & operation understanding, strong project leading skills
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