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Maintenance Technician III - Maintenance Coordinator (PM2 Shift)

Job ID:
Supply Chain
Waterbury, VT
Date posted:

Maintenance Technician III -- PM Shift

Location - Waterbury, VT

Overall Benefits:

  • These are direct hires, full time position with a full benefits package (Medical, Dental, Vision, 401K, Profit sharing, Tuition/Fitness reimbursement, Paid leaves, Qrtly Bonus payouts, etc.)

  • Benefits are effective the first day of hire (where applicable)

  • FREE pints of ice cream daily / Vermont Attractions Discounts / Patagonia & PrAna Partnership discounts

  • Uniforms and PPE provided by the company

  • COVID protocol/guidelines enforced

Background & Purpose of the Job:

Ben & Jerry’s produces super premium ice cream known for its high quality and unique add-ins ranging from large chunks of bakery items, chocolate, nuts, sauces and candy pieces, all with their own quirky memorable names.  We make the best possible ice cream in the nicest way possible and deliver a taste bud-boggling odyssey great enough to take you all the way to the state of euphoria.

    Job Summary:

    A Maintenance Technician will maintain, monitor and repair facilities/manufacturing equipment to ensure their reliable and safe operation.  Support maintenance FLM through training activities, work assignments, shift reporting and meeting facilitation.  Support UMS; this includes supporting 7S, the PM Pillar and its sub teams, the AM pillar and its sub teams, and all other pillars as necessary. Support HAZMAT. Tactical leadership and direction of shift.

    What You'll Do:

    • Ensure that our required safety and GMP practices are being followed at all times.

    • Oversee shift mechanics, ensuring that breakdowns, PM’s and other work requests are being addressed timely and effectively.

    • Plan, perform and/or oversee preventive maintenance on equipment.

    • Plan and perform routine system evaluations of mechanical equipment, identifying performance trends or issues and recommending courses of action.

    • Resolve equipment malfunctions by performing breakdown analysis, identifying the root cause and taking corrective action.

    • Design and fabricate changes to equipment to enhance process performance.

    • Interpret and ensure compliance with building codes and regulations on projects.

    • Participate on UMS teams including PM pillar teams, AM pillar teams and all others as required.

    • Develop procedures for preventive maintenance of process systems and equipment.

    • Develop and conduct training modules.

    • Lead shift meetings.

    • All other duties as assigned

    What You'll Need to Succeed:

    • High School diploma or equivalent is required

    • Must have sufficient years of experience in a manufacturing environment to be a fully trained, advanced maintenance technician with knowledge of all manufacturing equipment, packaging equipment, and building systems. 

    • Strong mechanical industrial skills.

    • Advanced troubleshooting skills for all manufacturing equipment, packaging equipment, and building systems.

    • Previous experience and knowledge in one of the following areas – mechanical, electrical, controls, and refrigeration.

    • Advanced interpersonal skills to train others and lead teams effectively.

    • Intermediate computer skills to include Microsoft office applications, Informance and SAP Maintenance.

    • Ability to lead and present trainings to small teams and establishing a strong follow-up initiative.

    • Flexible work hours to accommodate business needs.

    • Basic project management skills, sufficient to effectively work cross-functionally with other departments to adhere to time lines.

    • Comply with all Safety and GMP guidelines (examples but not limited to): Personal Protective Equipment (PPE), Lockout Tagout (LOTO), Working at Heights, Fire Prevention, Machine Guarding

    • Required to occasionally lift 50 lbs.

    Work Environment:

    • Manufacturing environment - working on the manufacturing floor and be exposed to mechanical operations and cleaning and caustic solutions.

    • Maintenance environment - working in a maintenance shop using power tools, bench tools, and various machinery is required.

    • In addition, there will be exposure to allergens, including but not limited to dairy, eggs, tree nuts, coconut, peanuts, wheat (gluten), soybean and cinnamon.

    The above cited duties and responsibilities describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected to perform.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

    Employment is subject to verification of pre-screening, which may include drug screening and background check.

    Unilever is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.        

    For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.


    Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  For more information, please seeEqual Employment Opportunity Posters

    Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

    If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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