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Maintenance Technician - PM2 Maintenance Technician I/II

Job ID:
Supply Chain
Waterbury, VT
Date posted:

Maintenance Technician I/II -- PM Shift

Location - Waterbury, VT

Overall Benefits:

  • These are direct hires, full time position with a full benefits package (Medical, Dental, Vision, 401K, Profit sharing, Tuition/Fitness reimbursement, Paid leaves, Qrtly Bonus payouts, etc.)

  • Benefits are effective the first day of hire (where applicable)

  • FREE pints of ice cream daily / Vermont Attractions Discounts / Patagonia & PrAna Partnership discounts

  • Uniforms and PPE provided by the company

  • COVID protocol/guidelines enforced

Background & Purpose of the Job:

Ben & Jerry’s produces super premium ice cream known for its high quality and unique add-ins ranging from large chunks of bakery items, chocolate, nuts, sauces and candy pieces, all with their own quirky memorable names.  We make the best possible ice cream in the nicest way possible and deliver a taste bud-boggling odyssey great enough to take you all the way to the state of euphoria.

    Job Summary:

    A Maintenance Technician will maintain, monitor and repair facilities/manufacturing equipment to ensure their reliable and safe operation.  Support PM Pillar activities and UMS identified projects to improve the efficiency of the manufacturing lines.  You will work with PM coordinator to identify and execute projects to improve line efficiencies through the UMS model.  You will be a partner in programs supporting factory requirements.

    What You'll Do:

    • Plan, perform and/or oversee preventive maintenance on equipment

    • Plan and perform routine system evaluations of mechanical equipment, identifying performance trends or issues and recommending courses of action

    • Resolve equipment malfunctions by evaluating performance breakdowns, identifying the root cause and taking corrective action within the UMS methodology.            

    • Design and fabricate changes to equipment to enhance process performance.

    • Interpret and ensure compliance with building codes and regulations on projects

    • Participate on evaluation teams comprised of R&D personnel, contractors and vendors to introduce new processes and/or equipment

    • Draft procedures and manuals for preventive maintenance of process systems and equipment

    • Ensure compliance with GMPs and safety policies while planning and completing projects

    • Develop and conduct training modules

    • Ensure that our required safety practices are being followed at all times by contractors performing work

    • Work in partnership with the UMS team and PM coordinator to deliver improvements to the line efficiency

    • Continued upskilling of maintenance techs in the UMS methodology and support of the UMS team.

    • Complete technical training through VTC

    What You'll Need to Succeed:

    • Must have high school diploma or equivalent

    • Strong mechanical troubleshooting skills required

    • Knowledge of UMS methods and use of the UMS tools

    • Ability to complete EWO’s to root cause

    • Knowledge of the Kaizen process

    • Advanced project management skills sufficient to effectively work cross-functionally with other departments to adhere to timelines

    • Experience working in a maintenance shop, using power tools, bench tools, and other various machinery

    • Willingness to work on the manufacturing floor--to be exposed to mechanical operations and cleaning/caustic solutions

    • Required to occasionally lift 50 lbs.

    Work Environment:

    • Manufacturing environment - working on the manufacturing floor and be exposed to mechanical operations and cleaning and caustic solutions.

    • Maintenance environment - working in a maintenance shop using power tools, bench tools, and various machinery is required.

    • In addition, there will be exposure to allergens, including but not limited to dairy, eggs, tree nuts, coconut, peanuts, wheat (gluten), soybean and cinnamon.

    The above cited duties and responsibilities describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected to perform.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

    Employment is subject to verification of pre-screening, which may include drug screening and background check.

    For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.


    Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  For more information, please seeEqual Employment Opportunity Posters

    Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

    If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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