Customer Account Manager East, North America) - Elida Beauty
Work Location –North America – Flexible based on customer
Job Type- FullTime
Who we are … we are Elida Beauty
Elida Beauty is a very exciting new beauty business within Unilever. We are re-found iconic brands by remixing them for today’s generation, making them even bigger beauty hits than they were first time around.
Our remixes democratize beauty, because we want everyone on the ‘beauty dance floor’ with our top-quality products at a great value.
Driven by our colleague’s creativity, agility and close connection with consumers, customers and suppliers weare able tounleash the true potential of our loved brands with a fresh start. We‘Re-Found’ them using a start-up mentality that always ‘finds a way’. Our ‘no silos’, one team approach drives both personal and business growth so that together we deliver outcomes that are music to the ears of consumers, customers, colleagues and the planet alike.
Our brands: VO5,Noxema, Q-Tips, Matey, Caress, TIGI,Fissan, Impulse, Lever,Tomoteiand more!
Your Role & Key Responsibilities
The primary purpose of the Customer Account Manager position is to develop business relationships within the Eastern regionwhile driving mutual, profitable sales TheCustomer Account Manager is responsible for achieving assigned goals, within budget, while building mutually beneficial joint business plan. It is imperative that theCustomer Account Manager have a working knowledge and experience working across cross-functional areas of the business such as business planning, finance, brand and channel development.
Build and maintain relationship with the customer
Coordinate Annual Planning efforts with Brand Teams internally that align with customer
Drive trade investment effectiveness and efficiency year over year
Customize corporate marketing and merchandising programs with customer and cross functional brand teams
Develop corporate marketing and merchandising programs
Coordinate, and manage, Category Management initiatives including assortment and plan-o-grams
Manage volume delivery, by month and annually, while driving proper trade investments for assigned business unit
Routinely interface with internal and external departments/personnel across the business
Coordinate Joint Business Plans with customer and internal teams
Balance individual customer needs, while ensuring total Market integrity
The need to drive Strategic Relationships and accelerated growth, while operating within approved Trade Marketing parameters, and driving trade investment effectiveness and efficiency
Work effectively as part of a Customer Team, while maintaining a positive connection and relationship with other direct teams
Navigate continual complexity
Plan volume in business planning tool and deliver monthly forecast
Manage financials from contract to deduction
Must be skilled in verbal and written communications
Must be able to effectively relate with multiple levels of management, both internally and externally
Proven Business Manager experience with a key customer is a must
Trade Marketing and Category Management experience is a plus
Must be a strategic thinker that can work effectively, and in a highly collaborative manner
Must have strong relationship building and management skills
Demonstrated analytical and conceptual problem-solving ability; excellent oral and written communication skills, including presentation skills
Demonstrated self-starter with the ability to deliver results in a lean, agile organization
Education: Bachelor’s Degree in Business Administration and Management, Engineering, or similar from an accredited college or university. MBA preferred.
Experience: 3+ years of relevant sales experience required; previous experience in customer success, consumer goods, account management preferred.
To ensure that your personal creativity helps to unlock our potential, we will upskill and reskill you. We will develop leading-edge digital marketing skills and best-in-class teamworking capabilities.
Most importantly, we will give you the autonomy to use them like a ‘founder’. We will help you to think like a CEO so that we all focus on delivering our Purpose and so you drive growth as you develop. Imagine how good we will feel when we see that our creativity reignites growth in the business because consumers embrace our new ideas.
Better for our consumers, better for the world and better for each of us
The way we manufacture, package and distribute our products will be better for everyone and for the planet. We will bring a new meaning to diversity and inclusion by providing access to beauty products that suit every kind of skin and hair.
Excited about the Role?
Please apply online. Your application will be reviewed against ourrequirements,and we will be in touch to provide you with an update on the status of your application.
Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics by federal, state, or local law. For more information, please seeEqual Employment Opportunity Posters
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
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