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Customer Account Manager (North America - West) - Elida Beauty

Job ID:
R-22768
Category:
Customer Development
Location:
West Virginia, US;
Remote
Date posted:
10/04/2021
This job supports remote working

Customer Account Manager (North America - West) - Elida Beauty

Work Location –North America – Flexible based on customer

Job Type-  FullTime

Who we are … we are Elida Beauty

Elida Beauty is a very exciting new beauty business within Unilever.  We are re-found iconic brands by remixing them for today’s generation, making them even bigger beauty hits than they were first time around.

Our remixes democratize beauty, because we want everyone on the ‘beauty dance floor’ with our top-quality products at a great value.

Driven by our colleague’s creativity, agility and close connection with consumers, customers and suppliers weare able tounleash the true potential of our loved brands with a fresh start.  We‘Re-Found’ them using a start-up mentality that always ‘finds a way’.  Our ‘no silos’, one team approach drives both personal and business growth so that together we deliver outcomes that are music to the ears of consumers, customers, colleagues and the planet alike.

Our brands: VO5,Noxema, Q-Tips, Matey, Caress, TIGI,Fissan, Impulse, Lever,Tomoteiand more! 

Your Role & Key Responsibilities

Your Role 

The primary purpose of theCustomer Account Managerposition is to develop business relationships within the Western regionwhile driving mutual, profitable sales TheCustomer Account Manager is responsible for achieving assigned goals, within budget, while building mutually beneficial joint business plan. It is imperative that theCustomer Account Manager have a working knowledge and experience working across cross-functional areas of the business such as business planning, finance, brand and channel development.

Responsibilities:

  • Build and maintain relationship with the customer

  • Coordinate Annual Planning efforts with Brand Teams internally that align with customer

  • Drive trade investment effectiveness and efficiency year over year

  • Customize corporate marketing and merchandising programs with customer and cross functional brand teams

  • Develop corporate marketing and merchandising programs

  • Coordinate, and manage, Category Management initiatives including assortment and plan-o-grams

  • Manage volume delivery, by month and annually, while driving proper trade investments for assigned business unit

  • Routinely interface with internal and external departments/personnel across the business

  • Coordinate Joint Business Plans with customer and internal teams

  • Balance individual customer needs, while ensuring total Market integrity

  • The need to drive Strategic Relationships and accelerated growth, while operating within approved Trade Marketing parameters, and driving trade investment effectiveness and efficiency

  • Work effectively as part of a Customer Team, while maintaining a positive connection and relationship with other direct teams

  • Navigate continual complexity

  • Plan volume in business planning tool and deliver monthly forecast

  • Manage financials from contract to deduction

Skills:

  • Must be skilled in verbal and written communications

  • Must be able to effectively relate with multiple levels of management, both internally and externally

  • Proven Business Manager experience with a key customer is a must

  • Trade Marketing and Category Management experience is a plus

  • Must be a strategic thinker that can work effectively, and in a highly collaborative manner

  • Must have strong relationship building and management skills

  • Demonstrated analytical and conceptual problem-solving ability; excellent oral and written communication skills, including presentation skills

  • Demonstrated self-starter with the ability to deliver results in a lean, agile organization

Requirements:

  • Education: Bachelor’s Degree in Business Administration and Management, Engineering, or similar from an accredited college or university. MBA preferred. 

  • Experience: 3+ years of relevant sales experience required; previous experience in customer success, consumer goods, account management preferred.

Join us…

To ensure that your personal creativity helps to unlock our potential, we will upskill and reskill you. We will develop leading-edge digital marketing skills and best-in-class teamworking capabilities. 

Most importantly, we will give you the autonomy to use them like a ‘founder’. We will help you to think like a CEO so that we all focus on delivering our Purpose and so you drive growth as you develop. Imagine how good we will feel when we see that our creativity reignites growth in the business because consumers embrace our new ideas.

Better for our consumers, better for the world and better for each of us

The way we manufacture, package and distribute our products will be better for everyone and for the planet. We will bring a new meaning to diversity and inclusion by providing access to beauty products that suit every kind of skin and hair.

Excited about the Role?

Please apply online. Your application will be reviewed against ourrequirements,and we will be in touch to provide you with an update on the status of your application.

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics by federal, state, or local law. For more information, please seeEqual Employment Opportunity Posters

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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