National Accounts Commercial - Channel Support

The Commercial National Account Manager is responsible for executing and delivering against set targets and growing profitable sales with Key Restaurant Accounts in their market on all Unilever Food Solutions products (Hellmann’s, Legout, Knorr, etc.) by:
• Partnering with current UFS operators to grow via new skus/categories – Penetration
• Builds strong relationships with multiple points of contacts within restaurants chains to promote Unilever Food Solution’s products and solutions.
• Creating and implementing JBP and/or targeting plan with Top 200 US National accounts within individual portfolio.
• Maintaining business level with current portfolio, focusing on margin improvement via pricing/basket/program support
• Identifying key risks, both short and long term, within customer plan
• Full execution of UFS Annual Operating Plan (IBP) supporting strategic choices.
• Lead Innovation launch via National accounts targeting and sampling process.
• Strategically targeting and executing new business prospects with Restaurant Account Operators to expand reach (CTM – Customer Targeting Model)
• Ability to keep up to date on industry trends in foodservice.
• Effective interpersonal and organization skills

1. KPI’s
• Incremental sales aligned to annual operating plan, driven by new business wins and innovation launch.
• Annual/quarterly Execution Targets including maintenance and penetration of current portfolio to align to total country growth ambition for volume and margin improvement.
• Specific operator account acquisition targets to drive reach ambition – New Units.
• Personal development goal strengthening business acumen capabilities.

2. Roles & Responsibilities
• Develop and execute local plan aligned to Strategy (EG doubling operator reach)
• Highly active market presence, inclusive of participation in in-person industry events representing UFS as a solution provider.
• Educating Operator Accounts on Unilever product and marketing tools
• Full activity planning and execution in CRM (Salesforce.com)
• Execute resource led Ideation sessions to support KPI targets (Culinary and Marketing)

3. Job fundamentals
• Annual/Quarterly Plan execution
• Brand Activation – bringing marketing programs to life
• Code of Business Principles (CBP)
• Digital proficiency
• Contract Management
• Customer Relationship Building, Joint Business Planning (JBP)
• Financial acumen
• Negotiation Skills
• Proficiency in MS Office, Salesforce, Power BI, Industry Data platforms.

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