UFS Global CX Digital Chefmanship Project Manager

UNILEVER IS HIRING - UFS Global CX Digital Chefmanship Project Manager (PMO)

Location: Rotterdam, Netherlands 

Local employment conditions apply

Full-time

Salary range: 64 800 - 89 000 EUR depending on experience

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will first consider candidates based in the Netherlands. If you are based outside of the Netherlands and you are interested to apply, please feel free to do so but

we can only proceed with your application if a decision is made to also recruit outside of the Netherlands.

Act like a founder, accelerate your growth, stay ahead of the curve, enjoy the growth: JOIN US 

UFS operates with a different business model that has a greater emphasis on chefs and field sales to drive demand creation with operators in a Business-to-Business setting. UFS is a unique business within Unilever, with a constant focus on executional excellence and consistent productivity improvements leading to significant value creation and enabled by rich expertise in the professional food service channel. 

UFS is the place where we are all striving to be Chefs supporting Chefs! At UFS we have an entrepreneurial culture with a commitment to speed, simplicity and trust, whilst having a hunger to grow – both our business and our people. UFS also proudly commits to high employee engagement every year with UniVoice scores ahead of Unilever across all dimensions. 

It is the place where you can be a risk taker, test and iterate, and be a trendsetter. You can think and work like an owner of your own business and be ahead of the curve. With the purpose of “We free you to love what you do” and the DNA “having empathy for the people we serve and the expertise to meet their needs 24/7” you will become a part of a “People-to-People organization.” 

You will explore new opportunities, big and small, that will make our business grow faster. You will continuously learn, unlearn, relearn, and challenge yourself to accelerate your development in an end-to-end business and in end-to-end roles. 

At UFS, we are committed to fostering a culture of trust and unity with our empowered One Team One Goal approach, with a passion for winning and nurturing a culture of psychological safety where people can shape their career adventures. We aim to achieve resilient performance and sustainable success, winning together as one resilient, dynamic team. 

JOB PURPOSE
The Project Manager – DCGS Program Execution & Contextual Enablement is responsible for ensuring execution discipline, delivery cadence and informed escalation across the Digital Chefmanship program.

Reporting to the Digital Chefmanship Leader, this role translates decisions into action and maintains program momentum, while applying good understanding of UFS’s business context and chef realities to distinguish execution noise from true delivery risks.

This role does not own strategy, business trade-offs or commercial outcomes.
Its value lies in execution excellence combined with contextual judgement, enabling leadership to focus on decisions and impact.

Reports to: CX Digital Chefmanship Program Leader
Works closely with: CX, Sales, Marketing, Culinary, Data & Tech, Regions, Markets and external partners

WHAT WILL YOUR MAIN RESPONSIBILITIES BE
1. Program Planning & Delivery Discipline
Build and maintain the integrated DCGS program plan, including milestones, dependencies and delivery cadence.
Translate leadership decisions into clear, actionable workplans across teams and workstreams.
Maintain delivery discipline while adapting plans as priorities evolve.
Ensure clarity on ownership, timelines and next steps across global, regional and market teams.

2. Context-Aware Risk, Issue & Dependency Management
Track dependencies across business, technology, data and market workstreams.
Apply understanding of UFS’s route-to-market, sales rhythms and chef engagement models to distinguish:
• Execution issues vs. business adoption signals
• Local noise vs. systemic risk
• Surface risks and issues with clear articulation of impact, urgency and context, not just status.
• Escalate blockers, conflicts and risks to the Leader with structured options and implications.

3. Stakeholder Coordination & Ways of Working
Coordinate cross-functional teams to ensure smooth collaboration and disciplined execution.
Run effective project routines (weekly delivery reviews, dependency reviews, milestone check-ins).
Ensure meetings focus on decisions, actions and resolution rather than reporting.
Act as a neutral facilitator, maintaining focus without taking ownership of business debates.

4. Governance & Decision Enablement
Prepare concise, decision-ready program updates for the leader, CXO and governance forums.
Frame issues and risks in a way that reflects both execution status and business context.
Support stage-gate and milestone reviews with structured, insight-driven inputs.
Ensure transparency without overwhelming leadership with operational noise.

5. Partner & Vendor Coordination
Coordinate delivery activities with external partners and agencies under Leader guidance.
Track partner deliverables, timelines and dependencies.
Flag misalignment or delivery risks early, with clear context and implications.

6. Change & Adoption Enablement (Support Role)
Support rollout and adoption activities by coordinating readiness plans, timelines and materials.
Track adoption-related dependencies (training, enablement, communications).
Escalate adoption risks or signals (e.g. sales friction, chef resistance) to the leader for assessment.

WHAT YOU NEED TO SUCCEED
Experiences & Qualifications
Mandatory
• 6–10+ years of experience in project or program management in complex, cross-functional environments.
• Proven ability to manage multiple workstreams, dependencies and stakeholders.
• Experience working closely with commercial, sales or market teams (not necessarily owning P&L).
• Strong judgement on escalation and issue framing.
• Comfortable operating in ambiguity while maintaining structure.
Preferred
• Exposure to B2B, FMCG, Foodservice or route-to-market-driven organisations.
• Experience supporting digital, data or transformation programs.
• Familiarity with hybrid (agile + waterfall) delivery environments.

Skills
• Execution Discipline – delivers consistently under change.
• Contextual Judgement – understands business reality to filter noise.
• Structured Escalation – escalates with clarity, not panic.
• Stakeholder Neutrality – facilitates without politicising.
• Calm Under Pressure – maintains rhythm during uncertainty.
• Reliability – trusted to follow through without micromanagement.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

WHAT IS IN IT FOR YOU?
Unilever is the place where you can be yourself and bring your purpose to life with the work that you do – creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits!

• Attractive total remuneration package: excellent company pension, bonus, share scheme.

• Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever.

• Plenty of company-paid holidays to further ensure your work-life balance is maintained.

• We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy.

• Under the Hybrid Working principles, you will be expected to spend a minimum of 40%-60% in the office or at customers, suppliers or partners to connect and collaborate.  For the time you work from home, we will ensure you are well equipped. When you are at the office, you can enjoy our tasty canteen with prepped food and own products.

• Informal culture and being the first one trying our new products. 

• My Fitness Plan (reduction on your Fitness Subscription).

• Homework allowance

• Company laptop and mobile phone

• Green Mobility Policy.   

EXCITED?

Join Unilever and our team! To apply, you must do so online. Please do not forget to upload your CV and a motivation letter.  Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.

Looking forward to meeting you! 

Please note this is a Direct Search led by Unilever. Applications from agencies will not be accepted, nor will fees be paid for unsolicited CVs.