​Customer Management Assistant – Foods & Ready to Drink ad interim

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.  

At Unilever, your career will be a unique journey, grounded in our inclusive,collaborative,and flexible working environment. Wedon’tbelieve in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

​​CATEGORY/FUNCTION INTRODUCTION​

Do you thrive in a fast-paced commercial environment and want to help shape the future of Unilever food and beverage brands in Belgium? Thenwe’dlove to welcome you to our dynamic Foods & ReadyToDrink sales team! Wearelooking for an ad interim CMA in our team for at least 6 months withpotential ofprolongation.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you areenergized by the latter & want to apply this on a Be-Lux scale while working on several key customers locallythen thisrole is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Co-develop customer action plans aligned with nationalcategoryand channel strategies. You know and use the specific tools of the customers. 

• Manage promotional plans for Carrefour & Delinter, in line with category promo policieswhile collaboratingwith KAMs to manage volumes and pricing in promotional tools together with Genpact (our external execution hub)

• Ensure operational excellence bymaintainingseveral Sales Tools.

• Ensure seamless execution of customer plans through regular coordination with the customer team

• Prepare materials and insights for the field sales team&participateactively in Field Force Meetings.

WHATYOU NEED TO SUCCEED

Experiences & Qualifications

• Minimum 2 years of professional experience in sales or customer support

• Proven experience in FMCGorRetail andworking closely with retail customers

• Experience with SAPrequired.

• Experience in Tools like VF / Pegaor other salesretailerstools is a plus 

Skills

• Proficient in MS Office (Excel, PowerPoint, Outlook)

• Fluent in Dutch, French, and English

• Strong teamplayer with cross-functional collaboration skills

• Solid understanding of the food and beverage market

• Excellent organizational skills and ability to meet deadlines (OTIF mindset)

• Proactive approach to problem-solving

• Commercially driven with a customer-first mindset

Leadership

• You are energized by delivering fantastic results.You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As anindividualyou are the one responsible for your own wellbeing and deliveringhigh standardsof work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE:Takes personal responsibility and accountability for execution and results.Has an owner’s mindset, using data and insight to make decisions.

• PERSONAL MASTERY:Setshigh standardsfor themselves.Actively builds own wellbeing and resilience.

• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers.Investstime inside and outside to understand the needs of consumers.

• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

• AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicantsfrom allwalks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.  

ADDITIONAL INFORMATION

​​Work location:

​Office-based rolewithpossibilityof max 2 days working from home.​

PLEASE SUBMIT YOUR APPLICATION IN ENGLISH OR FRENCH ONLY.