B&W CTI & Claims AM

Unilever is hiring for AM B&W CTI & Claims

Function: R&D
Work Level: 1B
Reports to: Amna Waris Aqeel
Scope: B&W R&D
Location: Karachi, Pakistan Head Office

ABOUT UNILEVER 

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.  
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future. 

CATEGORY INTRODUCTION

Pakistan’s Beauty and Wellbeing is a €225m business and commands the market leadership position in Hair Care. It operates with 6 strong brands (Lifebuoy, Sunsilk, Glow & Lovely, Dove, Ponds and TRESemmé), 4 of which are power brands for Unilever globally. The business today is supported by one of the most technologically advanced and efficient B&W flagship factories in the PTAB region. With its large consumer base and strong market position, B&W Pakistan is the biggest market in PTAB region and holds clear strategic importance for the region.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are a passionate, self-motivated, self-organized and detail-oriented person with a strong understanding of Beauty & Wellbeing and/or Personal Care category products & trends, a strong technical background in product performance assessments as well as the skill to work in a multiple stakeholder organization then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

The Consumer Technical Insight (CTI) team is a core function within R&D. We are currently seeking an Assistant Manager to join our team, to support these critical activities:
• Responsible for generating consumer insights, substantiating product claims, and driving engagement with both internal and external audiences.
• Lead end-to-end Projects delivery from CTI side. This includes driving project execution from concept to launch, managing timelines and ensuring that product performance meets consumer expectations
• Support the development & deployment of consumer-relevant product claims in collaboration with the global & regional claims teams, helping to maximise impact, and ensure alignment with key stakeholders
• Collaborate with Demand Creation leads to co-develop engaging content and storytelling/knowledge based selling for both existing brands and new innovations
• Additionally, lead R&D-led engagement sessions, ensuring that local consumer insights and product or technology communications are effectively brought to life and aligned with broader strategic objectives
• Planning & execution of technical substantiation for consumer relevant product claims, lead product sensory checks & lead technical readiness of the consumer studies
• Collaborate closely within CTI PTAB and with key stakeholders to ensure that consumer insights are effectively captured and integrated at the appropriate stages of innovation and renovation projects.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications:
• Educated in science, engineering, market research, or any of the physical sciences.
• Minimum 2-3 years of experience in an FMCG R&D function, preferably within Beauty & Wellbeing and/or Personal Care categories.
• Strong skills in technical data handling, analysis, and interpretation, with hands-on experience using MS Excel.
• Effective stakeholder management and business partnering skills, with the ability to influence across functions and geographies.
• Excellent communicator, able to translate complex scientific concepts into clear, compelling messages for diverse stakeholders including brand teams, customer development, regulators, trade partners, and consumers.
• Comfortable navigating complex networks and leading multi-functional, multi-cultural teams.
• A growth mindset, technical depth, agility, and a strong passion for high performance are essential.

Skills:
• Data Generation & Interpretation
• Technical Communication
• Agile Delivery
• Data analytics
• Digital Tool Proficiency
• Innovation Execution
• Solution oriented, result driven with strong attention to detail to deliver with excellence
• Ability to work under pressure or stretched timelines
• Good time management skills, strong ownership, responsibility & accountability
• Ability to deliver to the highest standards

Unilever Behaviors:
· Care Deeply: We care about how consumers experience our brands, the growth and development of our people, and their impact on the planet. We emphasise the importance of performance and care, moving from ambiguity about success to fairness and transparency.
· Focus On What Counts: We priorities what truly matters, setting clear and stretching goals. We aim to shift from having everything as a priority to focusing on fewer, bigger things that are delivered to conclusion and are being rewarded.
· Stay Three Steps Ahead: We encourage bold and creative thinking to make breakthroughs in performance. We focus on anticipating and staying ahead of consumer needs and external trends, shifting from reacting to leading, shaping, and disrupting the market.
· Deliver with Excellence: The emphasis is on delivering everything with excellence and pace, taking personal ownership, and holding each other accountable. We aim to shift from pride in thinking to pride in execution, developing breakthrough solutions and ensuring the best in reality.


Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.