Personal Care dCom Key Account Assistant Manager (TikTok Shop)

Job Descriptions:

• Partner with internal stakeholders including Marketing, Commercial, Demand Planning to deliver Monthly Sales Target.
• Support in partnering with customer to drive categories growth & market share in that customer via JBP agenda for growth, including but not limited to: categories growth management, assortment planning, perfect store online, campaign & BAU, marketing solution, shopper engagement, demand planning joint-forecast, fulfillment & delivery, customer experience, etc.
• Identify growth opportunities in that customer per category & translate into action plan with customer
• Manage performance maximization & efficiency of both commercial & marketing solution
• Work closely with customer & CAT team for monthly master business activities plan & ensure perfect execution
• Deliver deals closing with customer/distributor.
• Ensure Perfect store online & Merchandising deployment & following categories’ jobs-to-be-done
• Work closely with customer & distributor to deliver joint-forecast demand planning & goods inbound perfect execution; work closely with internal teams to ensure joint-forecast is well-captured & delivered
• Manage accuracy of promotion claimback, shipping delivery, fees and other charges.
• Manage distributor & internal teams to ensure flawless end-to-end fulfillment & delivery to customers
• Customer management: Partner and maintain great relationship with customers as strategic partner for growth with Unilever
• Work with internal team to manage stock, inbound process, commercial plan.

Job Requirements:

• 4-5 year working experiences in: sales, business development, account management at eCommerce or FMCG industry.
• Strong customer development & account management; negotiation skill and selling skill
• Self-motivated, interpersonal skill, bias for action, data driven & result oriented. Problem-solving ability with entrepreneur mindset, strong ownership & leadership
• Skilled in multi-tasking, delivering under tight timelines, adapting quickly to changes
• Planning and organization skills
• Able to work under pressure
• Strong knowledge of online business, FMCG industry
• Experience working in regional platform, eCommerce focused brands is a strong plus

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.