Join us as People Operations HUB Specialist - North America

Function: People Experience
Scope: North America
Location: Bosques
Terms & Conditions: Full-time hybrid (in-person 3 days a week) No national or international relocation bonus applies

JOB PURPOSE
People Operations HUB Specialist role supports the running activities of People Experience (PEX) function by maintaining data and documents for North America Employees

In this role you will drive HR excellence through operations with an operationally focused mindset.

This role will operationally develop the hire activities for the North America Region (USA and Canada) that will enable hires can be successfully completed in system (Workday).

KEY RESPONSIBILITIES:

• Request Management: Receive, manage, and close ServiceNow, Workday, or related requests within the scope of Internal Hires management accurately and on time.
• Data Accuracy: Enter and validate internal hire-related data for North America employees in Workday with precision.
• Stakeholder Collaboration: Communicate effectively with key stakeholders to ensure accurate benefits & payment management.
• Process Documentation: Develop and maintain process-related documents to guarantee flawless execution of Internal Hiring activities.
• Payment Coordination: Partner closely with relevant stakeholders to ensure benefits and reimbursements are properly set up across all platforms.

REQUIRED QUALIFICATIONS:

•Bachelor’s degree in human resources, admin or a related field require.
• Advanced English, excellent communication skills both verbal and written.

• 1–2 years of experience working with Workday in similar HR operational roles.
• Goal driven attitude.

• Expe
• Experience with North America processes and incidents management for large organizations.
• Ability to work with cross-functional teams while working with and influencing stakeholders.
• Ability to work in a fast-paced team environment with demanding project schedules.
• High attention to detail, process-oriented, and a motivated self-starter.
• Tools: Experienced in Excel, Outlook, MS Forms or equivalent, Workday, or equivalent.

PREFERRED QUALIFICATIONS:

• Experienced in Service Now

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.