HC PMO Delivery Specialist

Job Title: HC PMO Delivery Specialist

Location: Bangalore

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

ABOUT BANGALORE HUB:

Bangalore Hub is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. Bangalore Hub serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

About Global Marketing Services (GMS)
Global Marketing Services (GMS) is a dynamic, collaborative team that partners with Unilever’s brand teams across the globe to deliver high-impact marketing services. Our mission is to drive speed, consistency, and operational excellence at scale, empowering brands to connect with consumers more effectively. 

GMS brings together deep expertise across several key domains: 

• Artwork Excellence: Our specialists lead the creation of mechanical artworks for both physical and digital packs, ensuring flawless execution and seamless collaboration. 

• UARM (Unilever Artwork & Records Management): The custodians of Unilever’s corporate memory, UARM protects trademarks and records, offering brand teams historical insights and safeguarding intellectual property. 

• Consumer Engagement Centres (CEC): These frontline teams engage directly with consumers across digital and traditional channels, responding to queries and feedback with empathy and precision. 

• Innovation Project Management Office (PMO): A team of expert project managers accelerating innovation speed to market across Unilever’s Business Groups, Business Units and 1 UL 

• Marketing Digital Solutions: Designers and architects of scalable marketing technology platforms, like Asset Bank, which houses over 2 million advertising assets. 

Position Summary

This role is part of Innovation Project Management team, responsible for the delivery of effective integrated project management support across all markets and categories in HC, supporting Innovation PMO Director with planning team workload and capacity, driving PMO OKRs and improving projects OTIF. Accountable for a HC BG/BU  LT reporting (OTIF, projects RAG status, benchmarking and lessons learned).​  

Position Responsibilities (Expected Work)

• Effective Project Management support for 1 UL projects, delivered by UL Partner.

• Overseeing HC Innovation PMO Operation – work with Senior Stakeholders across all categories within HC to understand strategic priorities, goals and objectives within the categories.  Attendance to LT’s as required to provide ongoing visibility of PMO offering, project pipeline and upcoming capacity.

• Innovation PMO Centre of Excellence, PMO design - Define and land service offerings that support Innovation PMO in being a Centre of Excellence. Lead key workstreams of the Innovation PMO Roadmap that enhance offerings from PMO.  Be an active and integral part of the Innovation PMO Centre of Excellence.

• Drive Best in Class Reporting & Quality Data – Utilise available tools and systems to drive accurate and timely reporting for supported projects portfolio , both internally to support in running the operation and externally to key stakeholders.  Utilise and promote Phoenix across the division, supporting with and cascading information on system updates and improvements.   Overall responsibility for driving division innovation speed improvement and delivery, through adoption of standard tools, project management discipline and Risk analysis. Develop and drive Portfolio Management process and corresponding reporting.

• Define and Land Process Enhancements & Improvements – Process improvement of the PMO offering. Develop and drive new capabilities and methodologies to enable timely and fast delivery of complex innovation projects. 

• Be a representative and advocate of the Innovation PMO team at various forums

 Geographical scope

This position will be supporting HC markets, engaging with key stakeholders across all categories. 

Skills & Competencies

Key Skills & Capabilities: 

• Strong NPD and innovation process knowledge

• Proven knowledge and experience of project delivery within fast paced business.

• Proven experience in managing innovation and development projects to achieve successful project outcomes

• Project Management: External certification (e.g. APM, PMI, Prince2)

• Strong experience and skilled in MS Project

• Strong relationship building and interpersonal skills

• Effective communicator at all levels, with the ability to impact and influence.

• Able to demonstrate good capability in problem solving, decision making and making sound judgement in time pressured situations

• Ability to hold teams accountable for delivering against OKRs

• Ability to think strategically to support the development of the Innovation PMO team

• Experience in managing and mitigating risks and issues

• Professional and positive approach – a can do attitude with a willingness to go the extra mile when required.  Dynamic, self-motivated and self-sufficient.

• Ability to cope with pressure and ability to flex and adapt ways of working to suit the environment

• Experienced in leading/working with virtual teams and driving performance across diverse mixture of cultures. ​ 

Experience required:

• A solid understanding of innovation / NPD Processes is essential (min 5 years of relevant experience)

• Innovation PMO experience (min 3 years)

Key Interfaces:

• HC BG strategy teams, HC BG/BU LT

• BU Brand /SC/R&D Leads

• Capgemini Operational (Partners)

• Innovation PMO Team

• Global Product teams​ (GMS teams)

• Procurement, HR and Finance Business (as applicable)​ 

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!

Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."