Key Account Manager Central

Unilever is currently hiring for Key Account Manager - Central
Function: Customer Development
Reports to: Head of MT & Ecommerce
Scope: Central Zone
Location: Lahore
Terms & Conditions: Full Time

ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

FUNCTION INTRODUCTION
Customer Development Team serves as the growth engine for the organization and our mission is to be the number one partner for sustainable category growth powered up by Unilever’s category expertise and capabilities to serve shoppers every day and everywhere. As a function, we put people first, grow categories with our customers and execute brilliantly every day.
In Pakistan, CD continues to operate as one CD supporting the Beauty & Wellbeing, Personal Care, Nutrition and Home Care business with an impressive reach of more than 300+ distributors and 2500+ outer core workforce and with the GAP framework coming to life, we are gearing up to have a stronger than ever BG focus.

JOB PURPOSE
The position is responsible to execute customers/channels strategy and translate category jobs to be done into customer level joint business plan to deliver sustainable growth, profitability, and competitiveness for the respective account.
The position is also responsible to build a high-performance team culture, develop customer based strategic plans based on thorough understanding of the market dynamics, identify, and maximise business opportunities. In terms of business delivery, it would mean taking ownership of target delivery, driving sales growth, improving execution metrics, and increasing category share with the customer.
The role is also responsible to build strong working relationships with customer, extract insights and translate them into business building opportunities to land Modern Trade growth ambitions.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE
• Develop and build strong business relationship with top end retail customers
• Lead resources for planning growth initiatives with customers, assortment planning, launch planning, development, and execution of Joint Business Plans.
• Manage business to minimize friction / channel conflict with other channels/functions,
• Manage customer P&Ls and investments,
• Play a leading role in negotiating fair and favorable trading and logistic contract with customers
• Lead resource for planning and negotiating for in-store activations, merchandising, sell-out plans with the customers
• Provide trade information, competitor's activities, and market intelligence to company
• Manage and review outstation outlets through frequent market visits and liaising with local Sales Management
• Lead and coach a team of instore managers across the Modern Trade channel in South to achieve company objective and mission,
• Monitor key accounts performance across categories to ensure target delivery.

WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
• At least 8 years of experience with CD on different roles.
• Preferably 1 to 2 years of category/channels/excellence experience.
• Proven experience in leading, strategizing, and executing plans with a group of customers.
• Ability to create strong relationships and leading negotiations with customers.
• Making decisions considering changing market circumstances to grow the business.
• Collaborative and cross functional experience - Ability to collaborate, negotiate and influence different stakeholders both inside and outside of the business.
• Strong leadership abilities, including the ability to inspire and motivate large and diverse teams.
• Managing the performance of Instore Managers and operations resources within their responsibility.
• Facilitating development opportunities – support the team in achieving their career goals.

Skills
• Negotiation
• Selling & Influencing
• Customer Relationship
• Commercial Strategy
• Digital Literacy & Commerce
• Shopper Centricity
• Storytelling
• Problem solving
• Strong Communication
• Leadership

Leadership
• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

Unilever Behaviors
o Care Deeply
o Focus on what counts
o Stay three steps ahead
o Deliver with excellence

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.


We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner, Somal Khan at somal.khan@unilever.com.

NOTE:

Please apply online and you are more than welcome to add your Future Fit Plan. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application.



By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.