GDT Consumer Business Partner, CDIO BU/BG Engagement

Job Position: GDT Consumer Business Partner, CDIO India BG/BU Engagement Team
Location: Mumbai

About the Company

Hindustan Unilever is India’s leading consumer goods company across Beauty & Wellbeing, Foods, Home Care, and Personal Care. Our brands reach millions of consumers every day and are built on deep consumer insight, strong purpose, and world-class execution. 

Technology and data are central to how we design consumer experiences, build brands, and scale growth. We are investing aggressively in digital platforms, advanced analytics, and AI-led engagement to create meaningful, measurable, and future-ready consumer journeys. 

Role Overview

This is a senior digital leadership role responsible for accelerating consumer experience transformation across the Beauty and Wellbeing portfolio. The role drives adoption of marketing technology, data platforms, AI-led engagement, and scalable digital capabilities to enable insight-driven and measurable consumer engagement. 

The role sits at the intersection of digital product thinking, consumer experience strategy, technology architecture, and cross-functional execution. You will work closely with marketing, supply chain, finance, data, cybersecurity, enterprise architecture, and global platform teams. 

The objective is to build scalable, secure, and intelligent consumer engagement platforms that deliver business impact at scale. 

Key Responsibilities

1. Digital Consumer Experience and Martech Leadership

• Lead deployment and integration of core digital and marketing technology platforms including DTC platforms, CRM, CDP, analytics, personalization engines, and consumer insight tools. 

• Partner with brand, media, and performance marketing teams to embed social-first, data-led, and platform-driven engagement models. 

• Scale capabilities across AI-driven personalization, 1:1 communication, chatbots, segmentation, and advanced analytics. 

• Design and optimize end-to-end consumer journeys across awareness, engagement, conversion, and loyalty for Beauty & Wellbeing. 

• Adapt global digital platforms and engagement models to the Indian market context. 

2. Cross-Functional Leadership and Execution

• Strong collaboration across marketing, digital, supply chain, finance, data, cybersecurity, enterprise architecture, and external partners. 

• Drive senior stakeholder alignment, influence prioritization and investment decisions, and ensure disciplined execution. 

• Translate business objectives into clear digital roadmaps and measurable outcomes. 

3. Governance, Data Privacy, and Digital Risk Management

• Ensure all digital initiatives comply with data protection regulations, data governance standards, and cybersecurity requirements. 

• Establish governance across delivery quality, cost control, platform performance, and risk management. 

• Partner with cybersecurity and privacy teams on audits, vulnerability assessments, and compliance checkpoints. 

• Strengthen platform resilience and reduce operational and data risk exposure. 

4. Capability Building and Knowledge Scaling

• Build playbooks, frameworks, and best practices for digital engagement, platform adoption, and data-led decision making. 

• Upskill teams on digital products, emerging technologies, and modern ways of working. 

• Foster a culture of experimentation, speed, learning, and continuous improvement. 

Required Experience and Qualifications

• Bachelor’s or Master’s degree in Technology, Engineering, Computer Science, or Business Administration. 

• Strong experience in digital transformation, digital product management, marketing technology, or large-scale digital programs. 

• Exposure to enterprise platforms such as SAP, Salesforce, Adobe, and modern Martech stacks. 

• Solid understanding of FMCG or consumer business processes across marketing, sales, supply chain, and finance. 

• Proven ability to lead complex, multi-stakeholder initiatives in matrixed organizations. 

Key Skills and Capabilities

• Digital product ownership and consumer experience design 

• Strategic and analytical thinking with strong business orientation 

• Deep understanding of enterprise platforms and data ecosystems 

• Expertise in Martech, CRM, CDP, AI, and automation 

• Ability to translate technology investments into tangible business outcomes 

Success Profile

• Ability to bridge technology, marketing, and consumer strategy seamlessly 

• Track record of driving scalable digital adoption and measurable impact 

• High curiosity, strong learning mindset, and comfort with experimentation 

• Strong interest in consumer behavior, beauty and wellbeing categories, and digital ecosystem trends 

Leadership Attributes

• Strong consumer focus 

• Purpose-driven and service-oriented mindset 

• Intellectual curiosity and courage to challenge status quo 

• Agility and bias for action 

• Collaborative leadership style