Personal Care Indonesia Assistant Quality Manager - Collaborative Manufacturing

Job Title : Personal Care Indonesia Assistant Quality Manager - Collaborative Manufacturing

Location : Cikarang Skin Factory

About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose

Lead the implementation of Quality Management System, Unilever Global & Local standards, Continuous Improvement methodology, Unilever Manufacturing System (UMS) and other relevant methodology required, for quality assurance and controls in alignment with applicable regulatory requirements. This key quality role ensures systems are in place to drive site quality improvement activities, to ensure product consumer safety & overall quality and address consumer / customer issues. Act as Quality Technical Person In-Charge for PC Site, also must ensure all activities related to QC and QA activities are done and to be complied with the Unilever’s Good Manufacturing Practice (GMP) and regulatory guideline for safety and environment requirement.

Key Responsibilities

• Lead the implementation of Unilever specifications, standards and Quality Management System (QMS) for quality assurance and controls in alignment with applicable regulatory requirements. This key Quality role ensures systems are in place to comply with local regulatory requirements and drives site (inhouse and toll CM) quality improvement activities to ensure product consumer safety & overall quality and address consumer/customer issues

• Support operations and engineering by identifying process and quality improvement opportunities within the Supply Chain.

• Assist in all top customer and consumer complaints analysis, investigation and resolution.

• Verify the implementation of UL QMS in CM the site to assure consumer safety and overall quality of final product being manufactured

• Verify compliance of site operations to UL QMS through program of internal quality audits

• Verify & submit a complete, accurate and on-time Quality Verification program self-assessment

• Verify local procedure and work instructions that ensure UL and other applicable standards are accurately represented in local procedures and work instructions

• Provide & verify data collection, analysis and assignment to standard Quality loss trees in support of operational KPIs reporting

• Verify data for the requirement of Inter-Company Quality Agreement to MCO receiving the product

• Complete and maintain external audits and certifications

• Verify compliance to regulatory requirements applicable to quality and consumer safety, and to ethnic / religious requirements

• Verify and document the traceability of materials, packaging and products e.g. includes annual dummy or mock recall exercises

• Utilizes SAP QM and Unilever specifications including InterSpec/PLM system and supports verification of use for quality purposes

• Manage site’s required actions necessary to manage product incidents e.g. data and information requested by MCO Quality

• Lead & verify the implementation and verification of procedures to control non-conforming materials and products

• Lead & verify site implementation of HACCP plan and pre-requisite programs such as pest controls, allergen management, hygienic controls, etc.

• Verify implementation of category / technology GMP as applicable to the site

• Implementation and assess on-going compliance to a quality testing program throughout the production cycle that align with UL / external requirements and applicable specifications

• Ensure & verify on-site Quality laboratories operate in accordance with applicable Good

• Verify program for product fill control through monitoring and verifying fill parameters and compliance

• Verify the implementation and maintenance of system where key quality data and information are recorded and preserved

• Participates in Quality Pillar activities in TPM factories, Kaizen, WCM, Q UMS and any other program guided by Global Quality Unilever

• Ensure UL required IT systems, practices, loss trees and improvement tools are used to reduce / eliminate quality losses

• Participate in structured quality improvement activities related to customer, consumer issues and PQS gaps

• Applies current tools and practices to support management of quality related projects

• Supports innovation trials in the site as appropriate for site quality

• Supports early equipment management in site projects as representative of site quality

• Supports VIP and or 5S projects as appropriate for site quality

• Ensure quality-related responsibilities are fulfilled as per LMP for innovations and changes

Additional responsibility:

• Utilizes advanced knowledge of HACCP, hazard controls & pre-requisite programs to support site efforts to mitigate consumer safety risks

• Verify the application of specific knowledge of factory hygiene and equipment cleaning and disinfection to support site HACCP and prerequisite programs in mitigation of consumer safety risks

• Utilizes knowledge of microbiology and its potential consumer safety risk to support site HACCP plans, pre-requisite programs and on-going verification

• Utilizes advanced technical knowledge (e.g. chemistry, microbiology, statistics/ mathematics, etc.) to support site quality testing program for received materials and packaging aligned with UL requirements and specifications

• Utilizes advanced statistical knowledge to support process capability studies to maintain alignment between capabilities of site processing and filling operations and specification limits

• Utilizes advanced knowledge of category / technology details and requirements to support site innovation / changes

Requirements

• Have related educational background : Pharmacy, Engineering, Food technology or Microbiology degree

• Have 1 - 3 years solid experiences in Manufacturing/Engineering/Quality Engineering

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Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.