UFS Customer Executive Eskisehir

Unilever is currently hiring for UFS Customer Executive- Eskisehir!

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.   

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future. 

Our Customer Development teams work closely with our customers to drive category growth, build strong partnerships, and ensure our brands are brilliantly executed in every channel.  

Within our Out of Home business, we collaborate with customers across various modern and traditional trade environments to deliver outstanding value, visibility, and execution. 

JOB PURPOSE

If you are looking for a great team and a challenging, innovative, fun, and energetic working environment, you are in the right place. The passion of our employees is our strength, and it is what drives us toward outstanding performance.
Our purpose is to offer products that are good for both people and the planet. Our vision is to develop new ways of doing business with the ambition of doubling the size of our company while reducing our environmental footprint.
By listening to the people who buy our brands—trusted everywhere—we have become one of the world’s most successful consumer goods companies. In fact, 160 million times a day, someone somewhere chooses a Unilever product.

As part of our Out of Home Business, we are looking for a Customer Executive to join our Customer Development department in Eskisehir.

The purpose of the role is to develop and execute customer strategy and customer business plans within the AFH (Away From Home) Channel while managing the growth and profitability agenda.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Manage and develop relationships with customers
• Develop, implement, and optimize customer strategy
• Agree on mutual customer business plans to achieve business targets in Modern Trade
• Deliver, track, and review the plan
• Provide customer and channel insights
• Manage the customer P&L for relevant categories
• Negotiate commercial terms and trade investments
• Manage customer operations
• Work closely with category managers for category inputs and with customer marketing for banner/channel plans
• Ensure effective use of trade spending with customers
• Maintain and track Perfect Store execution KPIs
• Evaluate the execution of promotions and product placement activities
• Contribute to the S&OP process, including forecasting
• Work closely with Customer Service to enhance performance
• Maximize opportunities within the customer/region by tracking customer contribution and market share 

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Minimum 2 years of experience in Customer Development (Sales)
• Performance and growth-oriented mindset
• P&L and financial understanding
• Strong sense of ownership and accountability
• High resilience and problem-solving ability
• Negotiation and influencing skills
• Analytical thinking
• Crisis management skills
• Ability to inspire and motivate
• Customer and shopper-centric mindset
• Excellent written and spoken Turkish and English

Preferred Qualifications:

• Account management experience in Customer Development
• Strong Excel and PowerPoint skills

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. 

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better. 

• Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions. 
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience. 
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers. 
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. 
• AGILITY: Explores the world around them, continually learning and developing their skills. 

Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civilization.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.