IT Business Partner – Cambodia and Laos and Supply Chain

Job Title: IT Business Partner – Cambodia and Laos and Supply Chain

Location:  Phnom Penh, Cambodia

Business Context and Main Purpose of the Job

GDT Overview

Global Digital & Technology (GDT) is Unilever’s global technology and operations engine, delivering business services, enterprise technology, and digital solutions that enable the organization to operate efficiently and innovate at scale. Through GDT, Unilever supports operations across more than 190 locations worldwide via a network of specialized service lines and strategic partners.

GDT focuses on delivering insights, innovation, enhanced user experiences, and seamless end-to-end services that help make Unilever a purpose-led and future-fit organization. Our mission is to unleash the power of people, experiences, technology, data, and performance to deliver solutions that grow, fuel, and protect Unilever and its stakeholders.

The CDIO team plays a critical role in enabling Unilever’s Growth and Fuel for Growth agenda. We empower employees and users with data-driven insights and intelligent solutions that enable faster, smarter decision-making and unlock business value. Our vision is to transform Unilever into a truly intelligent enterprise, delivering superior performance through technology-led interventions.

1UL (One Unilever) brings together Unilever’s mid-sized and scale-driven markets under a simplified operating model designed to accelerate growth through standardization, agility, and efficiency. Organized into 10 Business Units, it balances performance and transformation, focusing on profitable growth, portfolio optimization, geographic simplification, social-first demand generation, and impactful execution at scale.

The IT Business Engagement Manager in 1UL partners with business leaders to accelerate growth through technology, data, cybersecurity, AI, and digital transformation. The role drives execution of global strategies, simplifies operations, strengthens digital capabilities, ensures service performance, and delivers measurable business value across multiple markets within the One Unilever operating model.

Role Overview

This role will lead the technology and capability agenda for Cambodia and Laos and also lead digital agenda for supply chain and customer operations for 1UL APAC SLMCL Cluster which includes Sri Lanka, Myanmar, Cambodia and Laos

Key Responsibilities

1. Business Partnering & Digital Leadership

• Serve as the strategic Digital & Technology as IT BP to Cambodia and Laos LT and SCLT for SLMCL, aligning technology investments with business priorities.
• Build strong partnerships with market and functional leaders, translating business needs into digital, data, AI and technology solutions.
• Represent market requirements within regional and global teams, driving prioritization and value realization.

2. Technology Operations & Service Excellence

• Ensure reliable, secure and high-performing technology services for CL
• Act as the senior escalation point for critical technology incidents, service disruptions and operational risks.
• Drive service governance, continuous improvement and successful deployment of technology initiatives.

3. Cyber Security, Risk & Resilience

• Lead market cyber security engagement, fostering a strong culture of awareness, compliance and accountability.
• Coordinate audit, risk, control and business continuity activities to strengthen operational resilience.
• Act as the technology lead during major incidents, ensuring timely response and risk mitigation.

4. Digital Transformation & Innovation

• Accelerate adoption of digital, data and AI capabilities to improve business performance and employee experience.
• Support deployment and value realization of enterprise technology and transformation programmes.

Skills & Experience

Essential

• Strong business partnering capability especially with Sales, Finance and Supply Chain parterning, with the ability to translate business priorities into technology, data and AI solutions. Must be expert in business processes.
• Strong problem-solving, communication and stakeholder management skills, with a high degree of ownership and accountability.
• Experienced in cyber security, risk management, compliance and business resilience.
• Understanding of platforms & technologies used in ERP, WMS, TMS applications
• Logical thinking and informed about modern tools & technologies
• Strong appreciation of Software Development Life Cycle
• Technical Skills –
  • SAP; Sales systems ; Digital Marketing Tools
  • Data and Analytics foundation knowledge – Power BI, Data Warehousing
  • AI – Copilot,Claude, Ability to build agents
• Engineering degree from a reputed college
• Good to have - MBA from a reputed college

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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